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Windows 7: BSOD during gaming

17 Aug 2011   #1
donp

Windows 7 Ultimate x64
 
 
BSOD during gaming

First post here. I just built a new PC with these specs:

AMD Phenom II X4 965 BE @ 3.4Ghz
4 X 2GB PNY XLR8 DDR3 RAM @ 1600
XFX XXX Edition Radeon HD 6850 @ Stock

I have stress tested all the components separately for about 3 hours each, and no problems. However when i game (Dirt 3 / GTA 4) there are random BSODs. I see some colorful lines on the screen before what feels like a lockup, then the blue screen itself, and then a restart.

I've attached the required. Any help is appreciated.


My System SpecsSystem Spec
.
17 Aug 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by donp View Post
First post here. I just built a new PC with these specs:

AMD Phenom II X4 965 BE @ 3.4Ghz
4 X 2GB PNY XLR8 DDR3 RAM @ 1600
XFX XXX Edition Radeon HD 6850 @ Stock

I have stress tested all the components separately for about 3 hours each, and no problems. However when i game (Dirt 3 / GTA 4) there are random BSODs. I see some colorful lines on the screen before what feels like a lockup, then the blue screen itself, and then a restart.

I've attached the required. Any help is appreciated.
Hi donp and welcome to SF

Please follow these steps http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
17 Aug 2011   #3
donp

Windows 7 Ultimate x64
 
 

Yea, kinda stupid of me to not attach the file.

Done now.
My System SpecsSystem Spec
.

18 Aug 2011   #4
panais

Windows 7 Ultimate 64bit SP1
 
 

Please follow these steps in this order,

Uninstall and clean Kaspersky from your system using the http://support.kaspersky.com/downloa...kavremover.exe

Download and install mse http://www.microsoft.com/security/pc-security/mse.aspx

Enable windows firewall.

Download and install driver sweeper Phyxion.net - Driver Sweeper

Download the most recent software/driver for your ati AMD Graphics Drivers & Software

Uninstall ati software\driver,restart in safe mode,run driver sweeper and clean any ati remaining fragments,restart in normal mode.

Install the new ati software/driver.

Update DirectX.

Update or uninstall if not needed anymore your Hava - Wireless TV tuner\Monsoon Multimedia Inc.
------------------------
Finish with the above steps and post back with any results.
My System SpecsSystem Spec
22 Aug 2011   #5
donp

Windows 7 Ultimate x64
 
 

Thanks for the inputs Panais - I did all that. The BSODs are now gone, however they're replaced by random hard reboots.

Happens mostly when gaming, but I've noticed two incidents when I was just doing nothing - once running winamp, another time having 2 instances of chrome.

The screen just goes black and the pc reboots - like on pressing the physical reboot button. I think there's also a faint sss sound from the case, but I cant be sure.
My System SpecsSystem Spec
22 Aug 2011   #6
panais

Windows 7 Ultimate 64bit SP1
 
 

Shutdown the pc for 1 hour,start the pc,enter bios,check system and cpu temperatures and post them here.

Try to play for 1 hour or do something stressing and again post here the temperatures.

Also you can download and install speccy Speccy - Standard
is good for checking temperatures and more.
My System SpecsSystem Spec
22 Aug 2011   #7
donp

Windows 7 Ultimate x64
 
 

Yea, I've been continuously monitoring the temps..

At cold startup, the cpu is doing 43-45C.

Here's what I've seen later using HWMonitor.
With nothing stressing, the cpu is doing about 47C and the GPU is doing about 41.
During gaming (GTAIV - CPU Heavy), cpu =~ 55C and GPU = 52C
During stress test:
- Prime 95 takes the cpu to about 62C
- MSI kombustor takes the gpu to about 72C
- Furmark took the gpu to 85, at which point i stopped it.

Both GTA4 and Dirt 3 dont last an hour.. restart happen around the 25-30 min mark

Forgot to add, my ambient room temp is about 24-25C
My System SpecsSystem Spec
22 Aug 2011   #8
panais

Windows 7 Ultimate 64bit SP1
 
 

If you overclocking anything stop.

Keep always everything inside the case clean,use air spray or blower.

-----------------------------------------------------------------------------------------
Update
any vso software\driver you have http://www.vso-software.fr/

Update your Hava - Wireless TV tuner from Monsoon Multimedia Inc.

If any of these 2 software/driveris not neededanymore just uninstall it.
------------------------------------------------------------------------------------------------

Update your windows using the windows update.

Then run this test,but first read all the tutorial carefully,

RAM - Test with Memtest86+
My System SpecsSystem Spec
22 Aug 2011   #9
donp

Windows 7 Ultimate x64
 
 

Overclocking, it's just the RAM. But the RAM is anyway rated at 1600 @ 8 8 8 24. The motherboard by default recognized it at 1333 @ 9 9 9 24/27 (dont remember), but I upped this. Would this be overclocking? I can back it out.

The entire ATI/driversweeper part, I have already done as per your 1st reply.

What is directx update? I have dx11 (came with Win7?) - I dont see anything in MS sites which displays decimal numbers. This is the dx11 download link. It was published on 6/7/2010
Download Details - Microsoft Download Center - DirectX 11 Technology Update
Is there somewhere else i need to be updating from?

Both vso and hava are required. But for testing purposes, I can uninstall them and reinstall later.

I had earlier run memtest86+ for about 3 hours (4 or 5 passes), but I'll do it again as per the instructions on that page.

I'll post back with results in 2 days or so.

Appreciate your help.
My System SpecsSystem Spec
22 Aug 2011   #10
donp

Windows 7 Ultimate x64
 
 

Also, my earlier stress tests were done with these:

CPU = Prime95
Mem = Memtest86+
GPU = MSI Kombustor

Is there any other tools I can test with?
My System SpecsSystem Spec
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