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Windows 7: BSOD when plugging in Motorola Atrix


17 Aug 2011   #1

Windows 7 Home Premium 64bit
 
 
BSOD when plugging in Motorola Atrix

Today I got a BSOD when I plugged in my USB cable from my Motorola Atrix to my computer. I have done this several times before without any problems and I am wondering why I got a BSOD this time.

Any help would appreciated, thanks.

My System SpecsSystem Spec
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17 Aug 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by marine23k View Post
Today I got a BSOD when I plugged in my USB cable from my Motorola Atrix to my computer. I have done this several times before without any problems and I am wondering why I got a BSOD this time.

Any help would appreciated, thanks.

Easy, Related to ironx64.sys Iron Driver from Symantec Corporation. I would remove Symantec and replace with Microsoft Security Essentials

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Virus, Spyware & Malware Protection | Microsoft Security Essentials
My System SpecsSystem Spec
17 Aug 2011   #3

Windows 7 Home Premium 64bit
 
 

Thanks for the reply.

So you are saying that my norton internet security caused the problem?
My System SpecsSystem Spec
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17 Aug 2011   #4

Windows 7 Home Premium 64bit
 
 

This is off topic but can some one explain to me/link me to a site that explains how I can figure these out for myself in the future, would be very helpful and save me a lot of time.

Thanks.
My System SpecsSystem Spec
18 Aug 2011   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by marine23k View Post
Thanks for the reply.

So you are saying that my norton internet security caused the problem?
Yes.

Re:doing them yourself.

It is as much art as science. There is a steep learning curve. I suggest for a begining you can download Blue Screen View (from nirsoft) and use it to start.

It often blames the OS when it cant find the true cause so I would not depend on it
My System SpecsSystem Spec
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 BSOD when plugging in Motorola Atrix




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