BSOD waking from sleep


  1. Posts : 1
    Windows 7 Ultimate x64
       #1

    BSOD waking from sleep


    System specs:
    - Windows 7 Ultimate x64
    - PCChips P55G motherboard
    - Intel Q9400 quad-core
    - 4GB RAM
    - NVidia GeForce 9500GT
    - 500GB Seagate SATA
    - DVD reader/writer (ATA style)
    - DVD reader (ATA style)

    System is roughly 3 years old, sleep/resume has worked perfectly all of that time. Three weeks ago, I began getting BSOD's when waking it from sleep mode. Around the same time, I don't remember which came first, I bought a new Samsung HZ50W digital camera with a USB interface for charging and dumping photos.

    Last Saturday, I reformatted/reinstalled, and sleep/resume seemed to be working as expected. The machine woke fine on Sunday morning. I then proceeded to put things back together, and at some point plugged in the new camera. On Monday, the BSOD problem returned.

    I suspect the camera is to blame, somehow, but the BSOD occurs even if the camera is unplugged. My suspicion is that some new device is being installed when I plug the camera in the first time, but I can't figure out what that device is.

    Dump files and perfmon output are attached. I could really use some help, I've run out of places to look for answers.

    Thanks!
      My Computer


  2. Posts : 1,782
    Windows 7 Home Premium 64bit
       #2

    It looks like you might have some memory corruption. It could also be OS/HDD corruption. I also see that you have an older motherboard and the website doesn't state whether Windows 7 is supported or not, but judging from your chipset drivers, I don't think it is. This can also cause issues. I would like you to start off by running some tests and report back the results. We can go from there.

    Please run these tests and report back the results
    1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
    2. Prime95 - Run all three tests for 3-4 hours each or until fail - https://www.sevenforums.com/tutorials...t-prime95.html
    3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests



    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Tue Aug 16 23:15:10.782 2011 (UTC - 4:00)
    System Uptime: 0 days 5:18:34.373
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : win32k.sys ( win32k+ca37a )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  Belvedere.exe
    FAILURE_BUCKET_ID:  X64_0x3B_win32k+ca37a
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Tue Aug 16 17:56:03.515 2011 (UTC - 4:00)
    System Uptime: 0 days 3:55:32.106
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : win32k.sys ( win32k+1591fa )
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID:  X64_0x50_win32k+1591fa
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Tue Aug 16 13:59:59.500 2011 (UTC - 4:00)
    System Uptime: 0 days 1:48:13.090
    Probably caused by : ntkrnlmp.exe ( nt!CmpRemoveKeyHash+4c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    PROCESS_NAME:  System
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID:  X64_0x7E_nt!CmpRemoveKeyHash+4c
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Tue Aug 16 12:11:13.500 2011 (UTC - 4:00)
    System Uptime: 0 days 2:12:24.090
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by : tcpip.sys ( tcpip+7d91f )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xD1_tcpip+7d91f
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Tue Aug 16 09:58:14.500 2011 (UTC - 4:00)
    System Uptime: 0 days 15:11:21.090
    Probably caused by : NETIO.SYS ( NETIO!NsiEnumerateObjectsAllParametersEx+24f )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  Dropbox.exe
    FAILURE_BUCKET_ID:  X64_0xD1_NETIO!NsiEnumerateObjectsAllParametersEx+24f
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Sat Aug 13 19:19:47.500 2011 (UTC - 4:00)
    System Uptime: 0 days 1:30:32.700
    Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
    EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
    ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
    BUGCHECK_STR:  0x1E_0
    PROCESS_NAME:  VSSVC.exe
    FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Sat Aug 13 17:48:43.500 2011 (UTC - 4:00)
    System Uptime: 0 days 1:56:15.090
    Probably caused by : win32k.sys ( win32k!xxxDestroyThreadInfo+75e )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  LogonUI.exe
    FAILURE_BUCKET_ID:  X64_0x3B_win32k!xxxDestroyThreadInfo+75e
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Sat Aug 13 15:51:55.500 2011 (UTC - 4:00)
    System Uptime: 0 days 18:32:51.090
    Probably caused by : memory_corruption ( nt!MiFindNodeOrParent+0 )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  LogonUI.exe
    FAILURE_BUCKET_ID:  X64_0xA_nt!MiFindNodeOrParent+0
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Fri Aug 12 21:18:31.500 2011 (UTC - 4:00)
    System Uptime: 0 days 2:26:52.090
    Probably caused by : ntkrnlmp.exe ( nt!KiProcessExpiredTimerList+129 )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xA_nt!KiProcessExpiredTimerList+129
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Fri Aug 12 18:51:06.500 2011 (UTC - 4:00)
    System Uptime: 0 days 2:50:29.700
    Probably caused by : NETIO.SYS ( NETIO!NsiEnumerateObjectsAllParametersEx+24f )
    PROCESS_NAME:  Dropbox.exe
    BUGCHECK_STR:  0xD1
    FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_NETIO!NsiEnumerateObjectsAllParametersEx+24f
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Fri Aug 12 15:39:26.500 2011 (UTC - 4:00)
    System Uptime: 0 days 6:15:58.090
    *** ERROR: Module load completed but symbols could not be loaded for afd.sys
    *** ERROR: Module load completed but symbols could not be loaded for csc.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    PROCESS_NAME:  System
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Fri Aug 12 09:22:56.500 2011 (UTC - 4:00)
    System Uptime: 0 days 16:11:35.090
    Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
    EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
    ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
    BUGCHECK_STR:  0x1E_0
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x1E_0_nt!KiKernelCalloutExceptionHandler+e
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Thu Aug 11 05:25:41.328 2011 (UTC - 4:00)
    System Uptime: 0 days 1:01:47.528
    *** WARNING: Unable to verify timestamp for MpFilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
    Probably caused by : MpFilter.sys ( MpFilter+245a0 )
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x7f_8_MpFilter+245a0
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
    Debug session time: Tue Aug  9 16:32:27.500 2011 (UTC - 4:00)
    System Uptime: 0 days 4:15:19.700
    Probably caused by : ntkrnlmp.exe ( nt!NtWaitForWorkViaWorkerFactory+2d4 )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  taskeng.exe
    FAILURE_BUCKET_ID:  X64_0xA_nt!NtWaitForWorkViaWorkerFactory+2d4
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
    Debug session time: Tue Aug  9 12:16:34.500 2011 (UTC - 4:00)
    System Uptime: 0 days 18:46:08.090
    *** WARNING: Unable to verify timestamp for afd.sys
    *** ERROR: Module load completed but symbols could not be loaded for afd.sys
    Probably caused by : afd.sys ( afd+1010 )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xD1_afd+1010
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
    Debug session time: Mon Aug  8 17:29:51.500 2011 (UTC - 4:00)
    System Uptime: 0 days 4:22:51.090
    Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
    Debug session time: Mon Aug  8 13:06:26.500 2011 (UTC - 4:00)
    System Uptime: 1 days 0:11:13.090
    Probably caused by : memory_corruption ( nt!MiGetPreviousNode+53 )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetPreviousNode+53
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
    Debug session time: Sun Aug  7 12:54:38.500 2011 (UTC - 4:00)
    System Uptime: 0 days 5:07:14.090
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+49e71 )
    BUGCHECK_STR:  0x18
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID:  X64_0x18_OVER_DEREFERENCE_nt!_??_::FNODOBFM::_string_+49e71
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
    Debug session time: Sun Aug  7 07:46:49.702 2011 (UTC - 4:00)
    System Uptime: 0 days 3:45:07.293
    *** WARNING: Unable to verify timestamp for dxgmms1.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
    Probably caused by : dxgmms1.sys ( dxgmms1+16ab )
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x50_dxgmms1+16ab
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
    Debug session time: Sun Aug  7 04:00:16.500 2011 (UTC - 4:00)
    System Uptime: 0 days 23:41:42.090
    Probably caused by : csrss.exe
    PROCESS_NAME:  csrss.exe
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0xF4_C0000005
    FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Thu Aug  4 04:00:16.515 2011 (UTC - 4:00)
    System Uptime: 0 days 8:29:20.277
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
    BiosReleaseDate = 07/07/2008
    SystemManufacturer = PCCHIPS
    SystemProductName = P55G
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz"
    MaxSpeed:     2660
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
      My Computer


 

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