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Windows 7: BSOD Problem

17 Aug 2011   #1
novy

Windows 7 Ultimate x86 (Service Pack 1, Build 7601, DirectX 11.0)
 
 
BSOD Problem

Hi The BSOD appeared 3 times in last 3 days. Last two weeks i noticed the problem with my graphic, some colored fields (small one) appear constantly on my display. That happens all the time but specially when i watch movie, pics or playing games. Thanks in advance

Windows 7 Ultimate x86 (Service Pack 1, Build 7601, DirectX 11.0) - Installed in may 2011, first installation (haven't reinstall it).
Hardware age - may 2009.


My System SpecsSystem Spec
.
17 Aug 2011   #2
novy

Windows 7 Ultimate x86 (Service Pack 1, Build 7601, DirectX 11.0)
 
 

CPU - Intel(R) Pentium(R) Dual CPU E2220 @ 2.40GHz (Socket 775 LGA)
Motherboard - Biostar Group G31-M7 TE
Memory - 3072 MB DDR2
Graphics Card(s) - ATI Radeon HD 4350
Sound Card - ATI HDMI Audio, Realtek High Definition Audio
Monitor(s) Displays - Samsung SyncMaster 2243SN
Screen Resolution - 1920/1080
Hard Drives - 465.76GB
Internet Speed - 6144/1024 kb/s
My System SpecsSystem Spec
17 Aug 2011   #3
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

You have mostly unknown bugchecks which is indicative of hardware. The last two crashes blamed your video card but the others have I/O errors. I think your motherboard is failing. You can run some tests but it is very hard to diagnose a bad motherboard.

You can try updating your BIOS to see if it helps.

I believe this is your motherboard but if it isn't then find the right one form hte BIOSTAR site - BIOSTAR :: G31-M7 TE :: BIOS

If that doesn't fix the problem then I will have you try some tests.

What type of power supply are your using?

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Wed Aug 17 09:22:07.152 2011 (UTC - 4:00)
System Uptime: 0 days 15:12:21.042
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
BUGCHECK_STR:  0xA0000001
PROCESS_NAME:  SYSTEM
FAILURE_BUCKET_ID:  0xA0000001_atikmdag+1ad81
BiosReleaseDate = 07/31/2008
SystemManufacturer = BIOSTAR Group
SystemProductName = G31-M7 TE
CPUID:        "Intel(R) Pentium(R) Dual  CPU  E2220  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2414
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Tue Aug 16 18:09:48.511 2011 (UTC - 4:00)
System Uptime: 5 days 12:12:39.402
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
BUGCHECK_STR:  0xA0000001
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  0xA0000001_atikmdag+1ad81
BiosReleaseDate = 07/31/2008
SystemManufacturer = BIOSTAR Group
SystemProductName = G31-M7 TE
CPUID:        "Intel(R) Pentium(R) Dual  CPU  E2220  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2414
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Debug session time: Sun Aug  7 15:17:08.125 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:11.984
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jun 12 06:33:57.765 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:20.250
BUGCHECK_STR:  0xc000021a_0
ERROR_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error}  The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x).  The system has been shut down.
EXCEPTION_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error}  The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x).  The system has been shut down.
PROCESS_NAME:  smss.exe
FAILURE_BUCKET_ID:  0xc000021a_0_nt!KiFastCallEntry+12a
BiosReleaseDate = 07/31/2008
SystemManufacturer = BIOSTAR Group
SystemProductName = G31-M7 TE
CPUID:        "Intel(R) Pentium(R) Dual  CPU  E2220  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2414
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
.

18 Aug 2011   #4
novy

Windows 7 Ultimate x86 (Service Pack 1, Build 7601, DirectX 11.0)
 
 

Thank you very much for your help. I did what you told me about my BIOS and now it's updated so we'll see how my PC works. I just try to browse some pics and everything looks ok. If problem still exist i will let you now
My System SpecsSystem Spec
22 Aug 2011   #5
novy

Windows 7 Ultimate x86 (Service Pack 1, Build 7601, DirectX 11.0)
 
 

Unfortunately, problem is still there I tried with bios update and drivers update, but that's not helping.This is how the problem manifest. You can see colored traces (i marked them with yellow circles):

My System SpecsSystem Spec
22 Aug 2011   #6
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Those are called artifacts and are usually signs that your video card is overheating. Use a program such as GPU-Z Video card GPU Information Utility to monitor the temps. Also make sure there is no dust built up on the video card fans and that there is adequate cooling inside the case.
My System SpecsSystem Spec
23 Aug 2011   #7
novy

Windows 7 Ultimate x86 (Service Pack 1, Build 7601, DirectX 11.0)
 
 

I downloaded GPU-Z and my GPU temp while i'm playing PES2011 is 103 C max. When i'm on "ordinary" tasks my temp is about 77-80 C. I'll get compessed air and clean all co9mponents inside and than we'll see
My System SpecsSystem Spec
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