Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD in middle a movie in Windows Media Player

18 Aug 2011   #1
sharon122

Windows 7 Ultimate x32
 
 
BSOD in middle a movie in Windows Media Player

So, from reading the title you'll know when it appeared

Info :

- x86 (32-bit) or x64 ? 64 bit
- the original installed OS on the system? yes
- an OEM or full retail version? OEM
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 1 year
- What is the age of OS installation (have you re-installed the OS?) maybe 5 months, re-installed V


My System SpecsSystem Spec
.
18 Aug 2011   #2
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

An unknown bug check blaming your video card driver. I would like for you to uninstall the ati catalyst suite if you have it installed and then uninstall your device from device manager. Restart the computer and then install only the drivers for your card.
http://www2.ati.com/drivers/11-8_vista64_win7_64_dd.exe


BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Aug 18 16:33:38.561 2011 (UTC - 4:00)
System Uptime: 0 days 9:52:01.919
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+4d0e1 )
BUGCHECK_STR:  0xA0000001
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_0xA0000001_atikmdag+4d0e1
BiosReleaseDate = 02/12/2010
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = H55M-USB3
CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3199
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
20 Aug 2011   #3
sharon122

Windows 7 Ultimate x32
 
 

Sorry for posting again but, i watched a chapter of "One Piece" in WMP and then suddenly there was a blank screen for a sec and the color of the toolbar became white ( it's set on sky color so it need to get the wallpaper color which is black) + the full screen mode there became a little bit smaller so i tried to disable the video card via Device Manager, worked, but when i enabled it i had a BSOD with the same .sys error in your message

However, after i tried your solution everything perfectly worked.

So, i need to upload it again or just try your solution again ?
My System SpecsSystem Spec
.

20 Aug 2011   #4
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Try it again. If it continues to crash then upload a new jcgriff2 report
My System SpecsSystem Spec
Reply

 BSOD in middle a movie in Windows Media Player




Thread Tools




Similar help and support threads
Thread Forum
Open Windows Media Player Inside Windows Media Player
Hi, I wanted to ask if it is possible to set Windows media player to open as the default player inside media center. The reason that I ask this is that I find media center sound is very low quality. I am using it inside windows 7 ultimate X64. I also use Media Browser and have set it to use...
Media Center
windows media player bsod d1
I keep having this issue and I am just looking for a little help in resolving it.I havent installed anything new in months and it is getting worse every day and more frequent.Thanks Problem signature: Problem Event Name: BlueScreen OS Version: ...
BSOD Help and Support
Media Player Classic and middle mouse button issue
Hi I have a windows 7 and whenever I play anything on Windows Media Player Classic, the middle mouse button does not work as a vertical scroll in my web browser (firefox), but instead shows a horizontal scroll but does not scroll the web pages. How can I fix this problem? I hope that was...
Music, Pictures & Video
How to load Movie Subtitle in Media Player 12???
I've just installed Windows 7 Version 6.1 (Build 7000) But i cannot load the movie subtitle when playing Windows Media Player 12 although i have install K-lite Codecs (newest version) for Media. Can anyone support me with this issue, plz ? P/s : KM player can load the subtitle but i still...
Media Center
restore association dvd movie with windows media player
I want to know how to restore association dvd movie with windows media player
Backup and Restore
Windows Media Player 12 adds movie to one library but not other.
in my windows media player 12 i have 2 accounts, the standard one for the my user. and then theres another one with the same username except it has Mcx1 infront of it and the movie i want loaded into my library is in the library for that account, but it will not add to my account... anyone have...
Media Center


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 17:08.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App