BSOD in middle a movie in Windows Media Player


  1. Posts : 39
    Windows 7 Ultimate x32
       #1

    BSOD in middle a movie in Windows Media Player


    So, from reading the title you'll know when it appeared

    Info :

    - x86 (32-bit) or x64 ? 64 bit
    - the original installed OS on the system? yes
    - an OEM or full retail version? OEM
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    - What is the age of system (hardware)? 1 year
    - What is the age of OS installation (have you re-installed the OS?) maybe 5 months, re-installed V
      My Computer


  2. Posts : 1,782
    Windows 7 Home Premium 64bit
       #2

    An unknown bug check blaming your video card driver. I would like for you to uninstall the ati catalyst suite if you have it installed and then uninstall your device from device manager. Restart the computer and then install only the drivers for your card.
    http://www2.ati.com/drivers/11-8_vista64_win7_64_dd.exe


    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Debug session time: Thu Aug 18 16:33:38.561 2011 (UTC - 4:00)
    System Uptime: 0 days 9:52:01.919
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : atikmdag.sys ( atikmdag+4d0e1 )
    BUGCHECK_STR:  0xA0000001
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID:  X64_0xA0000001_atikmdag+4d0e1
    BiosReleaseDate = 02/12/2010
    SystemManufacturer = Gigabyte Technology Co., Ltd.
    SystemProductName = H55M-USB3
    CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3199
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
      My Computer


  3. Posts : 39
    Windows 7 Ultimate x32
    Thread Starter
       #3

    Sorry for posting again but, i watched a chapter of "One Piece" in WMP and then suddenly there was a blank screen for a sec and the color of the toolbar became white ( it's set on sky color so it need to get the wallpaper color which is black) + the full screen mode there became a little bit smaller so i tried to disable the video card via Device Manager, worked, but when i enabled it i had a BSOD with the same .sys error in your message

    However, after i tried your solution everything perfectly worked.

    So, i need to upload it again or just try your solution again ?
      My Computer


  4. Posts : 1,782
    Windows 7 Home Premium 64bit
       #4

    Try it again. If it continues to crash then upload a new jcgriff2 report
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd
All times are GMT -5. The time now is 18:27.
Find Us