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Windows 7: BSOD Problem (IRQL_GT_ZERO_AT_SYSTEM_SERVICE)

18 Aug 2011   #1
McFlurry

Windows 7 Professional 64 bit
 
 
BSOD Problem (IRQL_GT_ZERO_AT_SYSTEM_SERVICE)

Hey everyone. I recently purchased an Alienware m17x Gaming Laptop, and had no issues until today. I updated my Bigfoot Killer Network Driver, and started getting the BSOD with the message IRQL_GT_ZERO_AT_SYSTEM_SERVICE

Booting into safe mode is fine, and I have uninstalled and re-installed my Wireless Network Adapter, from both the Dell and Bigfoot websites, with no change what so ever. I simply boot up windows, log in, and everything seems fine. Then when I try to maybe open a file, connect to the internet, or on a random website, open skype, I get the BSOD. It can vary, but it happens within the first few minutes of booting up.

The specs are as follows:

Alienware m17x R3 Gaming Laptop
Windows 7 Professional 64 bit
BIOS: InsydeH2O Version 1.0 A06
Processor: Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
RAM: 16gb
Video Card: Radeon 6990m (Shows up as just Radeon 6900m series in dxdiag)

And attached is my BSOD error report.

Many thanks to any and all who attempt to help me. I really appreciate it.

-Brandon


My System SpecsSystem Spec
.
19 Aug 2011   #2
MvdB

Windows 7 64b Ultimate
 
 

Hello McFlurry, welcome to SF!

First thing to fix:
HTML Code:
Security Processor Loader Driver    ROOT\LEGACY_SPLDR\0000    This device is not present, is not working properly, or does not have all its drivers installed.
G19 Gaming Keyboard (Display interface)    USB\VID_046D&PID_C229&MI_00\8&209A3361&0&0000    The drivers for this device are not installed.
Also check your McAfee install, the dumps have a problem with it and that could possibly cause crashes too. Is unsure... as a test.. de-install and temporarily try MSE or Avast! (both are free).
Quote:
Please see these links for uninstalling your AV:
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
or here

Ultimate Collection of Uninstallers / Removal Tools for All Popular Anti-Virus Software - Tweaking with Vishal

Then reboot.
Sometimes these uninstallers do not remove all they should out of Registry:
Run CCleaner, both regular and registry.

Next install your preferred AV immediately.
One of your dumps points to AODDriver2, that is a part of OC software for your board. If OC-ing and unstable. turn back to defaults first. fix the above and OC in careful steps on a stable system....

Post back any results please...
My System SpecsSystem Spec
19 Aug 2011   #3
McFlurry

Windows 7 Professional 64 bit
 
 

Thanks for all your help! Everything seems to be working smooth. I forgot to install the G19 Software, so I started there. Went ahead and replaced my old AV with Avast, then ran CCleaner (Already had it installed)

Everything seems to be working great! I cant thank you enough. I'll know where to go any time I or any of my friends have any problems
My System SpecsSystem Spec
.

19 Aug 2011   #4
MvdB

Windows 7 64b Ultimate
 
 

Thx for posting back and I hope it remains stable! Test for a couple of days and if ok, please mark this thread solved?
My System SpecsSystem Spec
19 Aug 2011   #5
McFlurry

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by MvdB View Post
Thx for posting back and I hope it remains stable! Test for a couple of days and if ok, please mark this thread solved?
Will do. I'll be sure to give it a few days before marking as solved. Anything can happen, although it seems ok for now *knock on wood*
My System SpecsSystem Spec
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 BSOD Problem (IRQL_GT_ZERO_AT_SYSTEM_SERVICE)




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