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Windows 7: system random crashing

19 Aug 2011   #1

Windows 7
 
 
system random crashing

hi, sometime my system crash and restart randomly. I notice in the event viewer whenever my pc crash it always has an error which is

Quote:
The performance counter explain text string value in the registry is not formatted correctly. The malformed string is t濞秿㭍. The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.
the red texts is random characters for each crash. Sometime it is

Quote:
The performance counter explain text string value in the registry is not formatted correctly. The malformed string is t〥尔[. The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.
or
Quote:
The performance counter explain text string value in the registry is not formatted correctly. The malformed string is t摤悯. The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.
for the detail view:


Quote:
- System
- Provider
[ Name] Microsoft-Windows-LoadPerf
[ Guid] {122EE297-BB47-41AE-B265-1CA8D1886D40}
EventID 3002
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8000000000000000
- TimeCreated
[ SystemTime] 2011-08-19T12:45:23.342655200Z
EventRecordID 25582
Correlation
-Execution
[ ProcessID] 5096
[ ThreadID] 5180
Channel Application
Computer Jack-PC
- Security
[ UserID] S-1-5-18
- UserData
- EventXML
param1 t〥尔[
binaryDataSize 16
binaryData 00000000F3160000F3160000980B0000
Please help me to solve this problem. It is really frustrating using my pc and it just randomly restart.

system health report + the error event file are attached below

p/s: my spec (running at stock setting, i did not overclock)
Windows 7 ultimate 32bit
Intel i7 920
Evga x58 SLI LE
3x1gb Corsair Dominator 1600mhz
Powercolor 5870
Intel Pro/1000 GT desktop adapter
Seasonic m12 620w

My System SpecsSystem Spec
.

19 Aug 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Mano View Post
hi, sometime my system crash and restart randomly. I notice in the event viewer whenever my pc crash it always has an error which is

Quote:
The performance counter explain text string value in the registry is not formatted correctly. The malformed string is t濞秿㭍. The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.
the red texts is random characters for each crash. Sometime it is

Quote:
The performance counter explain text string value in the registry is not formatted correctly. The malformed string is t〥尔[. The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.
or
Quote:
The performance counter explain text string value in the registry is not formatted correctly. The malformed string is t摤悯. The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.
for the detail view:


Quote:
- System
- Provider
[ Name] Microsoft-Windows-LoadPerf
[ Guid] {122EE297-BB47-41AE-B265-1CA8D1886D40}
EventID 3002
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8000000000000000
- TimeCreated
[ SystemTime] 2011-08-19T12:45:23.342655200Z
EventRecordID 25582
Correlation
-Execution
[ ProcessID] 5096
[ ThreadID] 5180
Channel Application
Computer Jack-PC
- Security
[ UserID] S-1-5-18
- UserData
- EventXML
param1 t〥尔[
binaryDataSize 16
binaryData 00000000F3160000F3160000980B0000
Please help me to solve this problem. It is really frustrating using my pc and it just randomly restart.

system health report + the error event file are attached below

p/s: my spec (running at stock setting, i did not overclock)
Windows 7 ultimate 32bit
Intel i7 920
Evga x58 SLI LE
3x1gb Corsair Dominator 1600mhz
Powercolor 5870
Intel Pro/1000 GT desktop adapter
Seasonic m12 620w

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.


Beacuse of the chinese characters I would download malwarebytes and run it.
My System SpecsSystem Spec
20 Aug 2011   #3

Windows 7
 
 

hi, thx for reply but my pc crash isnt a bosd as there is no minidump saved. There are only some old .dmp file back at the time i was overclocking, and yes the automatic restart function was unchecked.
My System SpecsSystem Spec
.


20 Aug 2011   #4

MS Windows 7 Ultimate SP1 64-bit
 
 

Mano,

Normally, there will be dump file.

Here is basically the same advice you have already received.

Would you please go through the procedure, step by step, and make sure that all of the requirements for generating dumps are fulfilled?

MEMORY DUMPS - REQUIREMENTS


Enable automatic management of the Paging file
WIN + PAUSE/BREAK key combo |
Advanced system settings (left-hand side) |
Advanced tab, Performance section, Settings |
Advanced tab, Virtual Memory section, Change |
checkmark Automatically manage paging file size for all drives |
OK | OK | OK



STARTUP AND RECOVERY SETTINGS
WIN + PAUSE/BREAK key combo |
Advanced system settings (left-hand side) |
Advanced
tab, Startup and Recovery section, Settings |
in the System Failure section, checkmark Write an Event to the system log and uncheck Automatically restart|
Under Write debugging information, select Small memory dump |
in the Small dump directory: box, enter %SystemRoot%\Minidump | OK


If you get a crazy message from Win 7 about your paging file being too small, then just ignore the message since we have already made sure that the paging file is set to be managed by Win 7.

ENABLE THE WINDOWS ERROR REPORTING SERVICE
WIN key | type SERVICES.MSC | ENTER |
Scroll down to Windows Error Reporting Service |
Rt-clk on Windows Error Reporting Service | Properties |
General
tab | for Startup type, choose Automatic |
In Service status, Start button (unless grayed out) | OK


My System SpecsSystem Spec
Reply

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