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Windows 7: Blue Screen on new MSI U 270 netbook, with windows 7 starter,(HELP)!!!

19 Aug 2011   #1
nihal

32 bit, windows 7 starter
 
 
Blue Screen on new MSI U 270 netbook, with windows 7 starter,(HELP)!!!

Hi, all!!

Its been a week since I purchased the MSI U 270 netbook,and im kinda in a mess,..plzz assist,

Yesterday upon shutting down, the process took longer than usual, windows got jammed , so I closed the netbook, thinking that it would auto power off.

Upon gettin back after a minute or two, I see a blue screen error, panicked and removed the battery pack , reinserted and started in safe mode,

Do I have need to worry, the event Viewer (system) gives me a bugcheck of 0x0000009f,

P.S one minute prior to the blue screen error the event viewer shows a critical error in relation to Kernel -Power, are these related issues,

What steps should I take to see that this does not reccur.


My System SpecsSystem Spec
.
19 Aug 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Hi nihal welcome to SF

The first steps you should take are these,

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
20 Aug 2011   #3
nihal

32 bit, windows 7 starter
 
 

Hi,

Iv added the zipped file, do not know how to get perflog html, ..can u plz tell me wht to do

thx
My System SpecsSystem Spec
.

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 Blue Screen on new MSI U 270 netbook, with windows 7 starter,(HELP)!!!




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