Windows 7: System crashes after "Starting Windows" screen... Help...

NRT · 20 Aug 2011

Hi all,

My computer restarts after "Starting Windows" screen. This problem is not happening every time... Today it happens around three times... Wat cud be the problem... ??? Plz help...

zigzag3143 · 20 Aug 2011

Quote: Originally Posted by NRT

Hi all,

My computer restarts after "Starting Windows" screen. This problem is not happening every time... Today it happens around three times... Wat cud be the problem... ??? Plz help...

Memory corruption probably caused by a driver. please run these two tests

1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

2-Driver verifier

Quote:

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Driver Verifier - Enable and Disable

karlsnooks · 20 Aug 2011

NRT,
Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

NRT · 20 Aug 2011

Thank u 4 the info zigzag

Quote: Originally Posted by karlsnooks

NRT,
Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

Karl,

There is nothing in my minidump folder... wat shud i do ?? run BSOD viewer anyways ???

karlsnooks · 20 Aug 2011

NRT,
My oversight.

Just to make sure though let's make sure that the conditions for generating a dump file have been fulfilled.

Go over each step in the following. Let's hope that a dump file gets generated.

Be sure and run the Memtest86+ and Verifier.

Both are essential to narrowing down the problem source.

MEMORY DUMPS - REQUIREMENTS

Enable automatic management of the Paging file
WIN + PAUSE/BREAK key combo |
Advanced system settings (left-hand side) |
Advanced tab, Performance section, Settings |
Advanced tab, Virtual Memory section, Change |
checkmark Automatically manage paging file size for all drives |
OK | OK | OK

STARTUP AND RECOVERY SETTINGS
WIN + PAUSE/BREAK key combo |
Advanced system settings (left-hand side) |
Advanced tab, Startup and Recovery section, Settings |
in the System Failure section, checkmark Write an Event to the system log and uncheck Automatically restart|
Under Write debugging information, select Small memory dump |
in the Small dump directory: box, enter %SystemRoot%\Minidump | OK

If you get a crazy message from Win 7 about your paging file being too small, then just ignore the message since we have already made sure that the paging file is set to be managed by Win 7.

ENABLE THE WINDOWS ERROR REPORTING SERVICE
WIN key | type SERVICES.MSC | ENTER |
Scroll down to Windows Error Reporting Service |
Rt-clk on Windows Error Reporting Service | Properties |
General tab | for Startup type, choose Automatic |
In Service status, Start button (unless grayed out) | OK

NRT · 20 Aug 2011

karl,

let me ask u one question, wud u plz answer ?? does system restart occur, if i have a bad PSU ???

NB: as a sound is coming from my PSU sometimes

karlsnooks · 20 Aug 2011

Possible. If your power supply is making noise and it's not a fan making the noise, then replace the power supply immediately.

NRT · 20 Aug 2011

Quote: Originally Posted by karlsnooks

Possible. If your power supply is making noise and it's not a fan making the noise, then replace the power supply immediately.

so, then is it necessary to run memtest ??

NRT · 21 Aug 2011

yes, ran memtest with 7 pass and 0 errors...

wat shud i do next ???

NRT · 23 Aug 2011

hello dears,

im pretty disappointed writing this, i've left the above message two days before... but no one responded to it... my system resarted now also wat shud i do... plz plz plz help me out...

Windows 7: System crashes after "Starting Windows" screen... Help...

System crashes after "Starting Windows" screen... Help... problems?