Random Crashing Need Help


  1. AntiNEO
    Posts : 17
    Windows 7 Ultimate x64
       New #1

    Random Crashing Need Help


    Hello I have a problem.

    I have a brand new build and it started crashing.
    I've build this PC about two weeks ago and everything seemed to be OK when it suddenly started crashing.
    System is crashing randomly , it doesn't give me BSOD and after restart it asks me to insert a boot device , after switching it on and off it usually starts OK but once i had to do system restore.
    Yesterday afternoon it crashed and it wouldn't boot up at all , it would gave me a constant beeping sound from the speaker , finally it stopped after about 30 seconds and PC started.

    The specs are :
    ASUS p8p67 pro
    Intel Core i7 2600k
    Corsair H80
    8 GIG RAM Corsair Vengeance
    Zotac GTX590
    Corsair Force F3 SSD 60GB
    2x Samsung F3 RAID0
    NZXT Sentry Fan controller
    Windows 7 Ultimate 64 Retail

    I've set BIOS to default settings (no overclocking)

    I'm attaching my dump files maybe it helps.
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  3. MvdB
    Posts : 1,808
    Windows 7 64b Ultimate
       New #2

    Hello AntiNEO, welcome to SF!

    Seems you get most of your crashes playing Call of Duty correct?

    A couple of things to check:
    1. Finish Windows Update. Something is wrong there and could have messed up drivers.
    Please go to your Maintenance Center and check the Windows Update status. Make sure you are up to date, do them one by one manually if needed.
    For help or reset see: Windows Update - Reset
    2. Your system also has a problem with some plug and play device that it has not yet found correct drivers for. In what order have you been connecting devices?

    3. Please also de-install Daemon tools until proven stable. These are known to cause problems in W7.

    To make sure you get dumps in the future:
    To ensure minidumps are enabled:

    Dump Files - Configure Windows to Create on BSOD

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header
    Select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.
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  4. AntiNEO
    Posts : 17
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Thank you for the answer.
    The COD error was a common error COD4 is causing with Realtek Audio and i fixed it
    it's no longer happening.
    I uninstalled Daemon Tools as you said , also i did change the Small memory dump (256 kB) as you asked , did update reset and while installing said updates my PC crashed giving me BSOD with this error:

    STOP: c000021a {Fatal System Error}
    The Windows Logon Process system process terminated unexpectedly with a status of c0000006 (0x775e523b 0x022de580)
    The system has been shutdown.

    After reboot it asked me to insert a boot device again but after couple re tries system started.
    I'm attaching another system dump which i made right after this crash.

    P.S I was able to install said updates after this crash without problems.
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  6. MvdB
    Posts : 1,808
    Windows 7 64b Ultimate
       New #4

    This dump was caused by a powerproblem / inconsistent state on the PCI part of your mobo... Included the dump analysis for future ref.

    As you built this yourself... probably best to go over all PCI related stuff one by one:

    1. Hardware seating in slots. Check all carefully.
    2. BIOS energy settings, if any, turn off all energysaving modes
    3. W7 PCI related energy settings, again, until stable, no energysaving / sleeping/ hibernating etc.

    If this does not solve it, time to check pci drivers and last, test pci devices.

    PS> you still have crashes/problems that are Windows update related. please see previous post
    HTML Code:
    21/08/2011 17:06    Windows Error Reporting    Fault bucket 1547277720, type 5
Event Name: WindowsUpdateFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: 7.5.7601.17514
P2: 8024a005
P3: 00000000-0000-0000-0000-000000000000
P4: Scan
P5: 101
P6: Unmanaged
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_7.5.7601.17514_cebd3d731ee9946135ceb4a55683a7322368360_097bcc2a

Analysis symbol: 
Rechecking for solution: 0
Report Id: f6dccc0d-cc17-11e0-a68a-f46d04441f90
Report Status: 0
21/08/2011 17:06    Windows Error Reporting    Fault bucket , type 0
Event Name: WindowsUpdateFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: 7.5.7601.17514
P2: 8024a005
P3: 00000000-0000-0000-0000-000000000000
P4: Scan
P5: 101
P6: Unmanaged
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.5.7601.17514_cebd3d731ee9946135ceb4a55683a7322368360_cab_1003b37c

Analysis symbol: 
Rechecking for solution: 0
Report Id: f6dccc0d-cc17-11e0-a68a-f46d04441f90
Report Status: 4
21/08/2011 17:06    Windows Error Reporting    Fault bucket , type 0
Event Name: WindowsUpdateFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: 7.5.7601.17514
P2: 8024a005
P3: 00000000-0000-0000-0000-000000000000
P4: Scan
P5: 101
P6: Unmanaged
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:


Analysis symbol: 
Rechecking for solution: 0
Report Id: f6dccc0d-cc17-11e0-a68a-f46d04441f90
Report Status: 0
21/08/2011 12:07    Windows Error Reporting    Fault bucket , type 0
Event Name: AppHangTransient
Response: Not available
Cab Id: 0

Problem signature:
P1: G35.exe
P2: 1.1.178.0
P3: 4cab52f4
P4: unknown
P5: unknown
P6: unknown
P7: unknown
P8: 
P9: 
P10: 

Attached files:

These files may be available here:


Analysis symbol: 
Rechecking for solution: 0
Report Id: 1a4ed329-cbee-11e0-a68a-f46d04441f90
Report Status: 1
21/08/2011 12:02    Windows Error Reporting    Fault bucket 854462778, type 5
Event Name: PnPRequestAdditionalSoftware
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: USB\VID_046D&PID_0A15&REV_0303&MI_03
P3: 6.1.1.0
P4: 0409
P5: input.inf
P6: *
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
C:\Users\Dlugi\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_359a83f2bb984dd8d058ce4f86241010c3b55593_01c8a987

Analysis symbol: 
Rechecking for solution: 0
Report Id: 60ea8d43-cbed-11e0-a68a-f46d04441f90
Report Status: 0

    HTML Code:
    DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8006cc0a10, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, Functional Device Object of the stack
Arg4: fffffa8007877e10, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7928f

MODULE_NAME: pci

FAULTING_MODULE: fffff88000e00000 pci

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
fffff800`00b9c388 fffff800`03952cd2 : 00000000`0000009f 00000000`00000003 fffffa80`06cc0a10 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`038f05fc : fffff800`00b9c4c0 fffff800`00b9c4c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`00b9c430 fffff800`038f0496 : fffffa80`0a729400 fffffa80`0a729400 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`038f037e : 0000001b`5ddb8358 fffff800`00b9cb18 00000000`000b7f28 fffff800`03a5d788 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`038f0167 : 00000009`1de5c9c2 00000009`000b7f28 00000009`1de5c9fb 00000000`00000028 : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`038dc96a : fffff800`03a5ae80 fffff800`03a68cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_e1c62x64_IMAGE_pci.sys

BUCKET_ID:  X64_0x9F_3_e1c62x64_IMAGE_pci.sys

Followup: MachineOwner
      My Computer
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