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Windows 7: Black screen after loggging with active cursor.


22 Aug 2011   #1

Windows 7 Ultimate
 
 
Black screen after loggging with active cursor.

Hi everyone. I recently had a problem with my laptop where after logging into my account, my desktop does not load. It happened after my compter froze and I turned it off and on again, but as I was turning it off, it began responding. A black screen appears with a cursor that I can move. I can also press Alt+ctrl+delete and log off, switch user, start task manager, etc, but that is all I can do. I cannot access any other program I tried rebooting in safe mode, but the problem still happens. I also looked on other threads and started a new task in the task manager, explorer.exe. I could start it, but it didn't fix it. I have 3 accounts and it happens to each of them. It's like my desktop doesn't load because I still can see any popups from my internet security program and what not and can still interact with it. I don't know if this matters, but i downloaded Divx web player the same day and use Google Chrome as a Browser.

Is there anyway for me to fix my laptop without having to reinstall windows?

My System SpecsSystem Spec
.

22 Aug 2011   #2

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to Windows Seven Forums.

Do you have a Windows DVD you can boot into? If so, you need to do so and tap the F8 key, which will get you into the Windows Recovery Environment to try repairing your Windows installation.

If you don't, and you have access to another computer, use this tutorial to create a system repair disc.

System Repair Disc - Create
My System SpecsSystem Spec
22 Aug 2011   #3

Windows 7 Ultimate
 
 

Unfortunately I do not have a repair disc and my laptop is the only computer using Windows 7. Is there another way?
My System SpecsSystem Spec
.


22 Aug 2011   #4

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by kespineli View Post
Hi everyone. I recently had a problem with my laptop where after logging into my account, my desktop does not load. It happened after my compter froze and I turned it off and on again, but as I was turning it off, it began responding. A black screen appears with a cursor that I can move. I can also press Alt+ctrl+delete and log off, switch user, start task manager, etc, but that is all I can do. I cannot access any other program I tried rebooting in safe mode, but the problem still happens. I also looked on other threads and started a new task in the task manager, explorer.exe. I could start it, but it didn't fix it. I have 3 accounts and it happens to each of them. It's like my desktop doesn't load because I still can see any popups from my internet security program and what not and can still interact with it. I don't know if this matters, but i downloaded Divx web player the same day and use Google Chrome as a Browser.

Is there anyway for me to fix my laptop without having to reinstall windows?
Go to a Win 7 computer with the same "bitness' (32 or 64) as your Win 7 and make a System Repair Disc.

Boot from the system repair disc. One of the options will let you choose a restore point. Choose one prior to the time that we problem occurred.

CREATE A SYSTEM REPAIR DISC

START | type System Repair | Enter key | Create Disc button
My System SpecsSystem Spec
Reply

 Black screen after loggging with active cursor.




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