Windows 7: Blue Screen crash whilst hibernating

Shanzy · 22 Aug 2011

Hello, for about a week or so I have been made aware of a gradually increasing amount of 'Blue Screen' errors, especially, it seems, whilst my laptop is hibernating. It has gotten to the point where I can no longer do so without my computer restarting. Here are the problem details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 00000008
BCP2: 00000002
BCP3: 00000000
BCP4: 88F86598
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I've also attached my zipped .dmp file - I'm afraid I'm not at all tech-savvy so please forgive me if I have attached the wrong information. Any help would be very much appreciated.

mgorman87 · 22 Aug 2011

Start off by removing Hotspot shield. It was the cause of the crash

Code:

sptd.sys     Wed Apr 07 21:28:24 2010 (4BBD3138)

Remove Daemon Tools/Alcohol 120%. The driver SPTD which is associated with these programs causes BSOD. After DT/Alcohol is removed run the SPTD removal tool - DuplexSecure

Code:

netr28.sys   Fri Jun 19 03:57:13 2009 (4A3B44D9)

Update your Ralink driver. It was also blamed in the crash - Ralink corp.

BSOD BUGCHECK SUMMARY

Code:


Built by: 7600.16792.x86fre.win7_gdr.110408-1633
Debug session time: Mon Aug 22 08:34:50.337 2011 (UTC - 4:00)
System Uptime: 0 days 2:15:24.226
*** WARNING: Unable to verify timestamp for HssDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for HssDrv.sys
*** WARNING: Unable to verify timestamp for netr28.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28.sys
Probably caused by : HssDrv.sys ( HssDrv+15f9 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  SYSTEM
FAILURE_BUCKET_ID:  0xD1_HssDrv+15f9
BiosReleaseDate = 09/25/2009
SystemManufacturer = LG Electronics
SystemProductName = RD560-LAD26E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Windows 7: Blue Screen crash whilst hibernating

Blue Screen crash whilst hibernating problems?