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Windows 7: Random BSOD


22 Aug 2011   #1

Windows 7 Ultimate x64
 
 
Random BSOD

Hello all, I am new to the forums and have been looking high and low for a site like this. Lately i have been getting BSOD randomly, such as when I am playing Games to surfing the web. I just can't figure out what is causing them, i have tried reinstalling my ati drivers since this problem started to occur after the latest update but it doesn't work. I am clueless now : \

Windows 7 Specs:
x64
Windows 7 Ultimate x64
OEM (brought it from a friend)
1 to 1 1/2 years old
Did a reinstall of the OS a month or 2 ago.

My System SpecsSystem Spec
.

23 Aug 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Searvious View Post
Hello all, I am new to the forums and have been looking high and low for a site like this. Lately i have been getting BSOD randomly, such as when I am playing Games to surfing the web. I just can't figure out what is causing them, i have tried reinstalling my ati drivers since this problem started to occur after the latest update but it doesn't work. I am clueless now : \

Windows 7 Specs:
x64
Windows 7 Ultimate x64
OEM (brought it from a friend)
1 to 1 1/2 years old
Did a reinstall of the OS a month or 2 ago.
It is difficult to diagnose fro a single crash log. If you have more upload them. Meanwhile on your system is one known cause of BSOD's.

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.



Old drivers needing updating

Code:
VSTCNXT6.SYS    10/15/2008 8:52:22 PM        fffff880`08020000    fffff880`080eb000    0x000cb000    0x48f69046                        
VSTBS26.SYS    10/15/2008 8:54:06 PM        fffff880`06d8b000    fffff880`06dfb000    0x00070000    0x48f690ae                        
VSTDPV6.SYS    10/15/2008 8:57:45 PM        fffff880`07c67000    fffff880`07ddb000    0x00174000    0x48f69189                        
yk62x64.sys    2/23/2009 11:02:27 AM        fffff880`06b8d000    fffff880`06bf0000    0x00063000    0x49a2ba83
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


Run the update readiness tool then update to SP-1


* Download > Install > Run the System Update Readiness Tool

Ensure you install the correct 64 or 32bit option for your system)

Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)

ISC Diary | Windows 7 / 2008 R2 Service Pack 1 Problems

links courtesy jmh
My System SpecsSystem Spec
25 Aug 2011   #3

Windows 7 Ultimate x64
 
 

Thanks Zigzag for the reply, I did what you asked soon as ya posted your answer and thought it worked till yesterday where my computer just froze up but no black screen or bsod while surfing the web and only way that I could get out of it was a hard reset of the computer. it did it twice back to back before it continued along with no problem. Now today I finally got a BSOD listing something about the Pool Header.
My System SpecsSystem Spec
.


25 Aug 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Searvious View Post
Thanks Zigzag for the reply, I did what you asked soon as ya posted your answer and thought it worked till yesterday where my computer just froze up but no black screen or bsod while surfing the web and only way that I could get out of it was a hard reset of the computer. it did it twice back to back before it continued along with no problem. Now today I finally got a BSOD listing something about the Pool Header.
You did remove sptd.sys but you didnt update the drivers listed. While I doubt those are the cause (especially the modem drivers) they cant be ruled out.

Since SP-1 is now installed lets run a system file check to verify (and repair) OS files to get a sense of what condition the software is in


Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.
My System SpecsSystem Spec
Reply

 Random BSOD




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