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Windows 7: Computer crashes approx 3 min after start up but only once a day.

05 Sep 2011   #11
RanSy

Windows 7 Professional 64
 
 

After. On my most previous post I uploaded a new test post uninstalling.


My System SpecsSystem Spec
.
05 Sep 2011   #12
RanSy

Windows 7 Professional 64
 
 

Well...My computer crashed shortly after that post i just made. So here is new data on that crash.
My System SpecsSystem Spec
06 Sep 2011   #13
MvdB

Windows 7 64b Ultimate
 
 

You have removed Norton.

Two things concern me in this last post, haven't checked it all yet but you seem to crash on playing steam stuff: TheBaconing.exe
Is this correct?

Also, please, as a test, disconnect / de-install whatever you are doing with the xbox connection? usb21 Xbox 360 Wireless

post back any results...
My System SpecsSystem Spec
.

06 Sep 2011   #14
RanSy

Windows 7 Professional 64
 
 

Yeah but the game crashing was more my fault. I guess it doesnt handle alt tabbing a ridiculous amount of times well. As for the xbox thing. Its a logitech controller. Are you saying to not have the controller hooked up when the PC is booting up? Also im not exactly sure how to uninstall it since its just a controller.
My System SpecsSystem Spec
06 Sep 2011   #15
RanSy

Windows 7 Professional 64
 
 

Thanks for all the help so far. I really appreciate it. I crashed twice in like 30 minutes today. Right when i booted up, and second when i was playing a game. I will post data to this post. As for narrowing it down to when I crash. its never longer than like 30 minutes after start up when it happens. It also doesnt really matter what I am doing. Idle - gaming for instance. It will most likely crash at least once a day. Again I cant thank you enough for taking time out of your day to assist me. Much appreciated.
My System SpecsSystem Spec
07 Sep 2011   #16
MvdB

Windows 7 64b Ultimate
 
 

I should have seen this before.... there is something wrong with your memory install (I think). You have a 64b machine and it should be able to use the full 6GB. However your report says otherwise:

Quote:
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 3.99 GB
Something is wrong there. In a 64GB system I'd expect the numbers to be equal. In a x86 system it is different as the RAM GB is limited.

So, one of your sticks is not being recognized by W7 though it is installed.

Are you comfortable with taking out the sticks one by one and testing? If not, go to a shop and have the RAM sticks tested and/or your BIOS settings...
If you are, post back and we'll help you through the following process:

1. Powerdown, take off external power completely
2. Open system case, touch metal to avoid static electricity discharge
3. take out the stick furthest from the cpu first (just the one)
4. Boot
5. Start | enter msinfo32 in search field | choose it
6. report back with a post of the snip of the primary page (system summary) of msinfo32
My System SpecsSystem Spec
07 Sep 2011   #17
RanSy

Windows 7 Professional 64
 
 

I can't but I have a friend I know who can help me with that. Won't happen till at least friday afternoon though. SO is this most likely the problem?
My System SpecsSystem Spec
07 Sep 2011   #18
MvdB

Windows 7 64b Ultimate
 
 

Quote   Quote: Originally Posted by RanSy View Post
I can't but I have a friend I know who can help me with that. Won't happen till at least friday afternoon though. SO is this most likely the problem?
Yes, it is...
My System SpecsSystem Spec
07 Sep 2011   #19
RanSy

Windows 7 Professional 64
 
 

Well thats good to hear. Im going to actually attempt to this in the morning tomorrow. So I should be updating you tomorrow late in the day. Today I dont have enough time to go ahead and do this. Just a update.
My System SpecsSystem Spec
08 Sep 2011   #20
RanSy

Windows 7 Professional 64
 
 

Here is a screen shot. Of the Memory data etc
My System SpecsSystem Spec
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 Computer crashes approx 3 min after start up but only once a day.




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