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Windows 7: Randomly crashing Windows 7

27 Aug 2011   #31
TheMacca

Windows 7 Home Premium 64 bit
 
 

Progress! I stressed the heck out of the box today and couldn't get it to crash. I was running multiple full screen videos, switching one of them to play a flash game, compiling under VS2008, Monodevelop and Erlang. I couldn't make it fall over. Later in the evening, I ranthe Microsoft mouse and keyboard applications ( the mouse behavior was bugging me too much ). About an hour ago, I went away from the computer. Came back just now and it was hung. It was still running, but the screen was black and unresponsive.

But, most importantly, there appears to be a dump file!

I've attached the jcgriff file to this post. BTW, Pidgin is still uninstalled.

Let me know what to do next.

Regards,
Macca.


My System SpecsSystem Spec
.
27 Aug 2011   #32
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

At last!

And here is the culprit:
Code:
ASACPI.sys        Sun Mar 27 21:30:36 2005
Go to the asus site and get an update.

This old driver is a known trouble-maker.
My System SpecsSystem Spec
28 Aug 2011   #33
TheMacca

Windows 7 Home Premium 64 bit
 
 

Hi Karl,

What exactly do I need to update from ASUS? There's like 47 options and I'm not sure which one will contain ASACPI.sys.

Thanks,
M
My System SpecsSystem Spec
.

29 Aug 2011   #34
MvdB

Windows 7 64b Ultimate
 
 

1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

The pre 2009 version of this driver is a known BSOD cause.

The 2005 version of this driver is a known BSOD cause.
Please visit this link: http://support.asus.com/download/dow...ge=en-us&os=30
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
My System SpecsSystem Spec
30 Aug 2011   #35
TheMacca

Windows 7 Home Premium 64 bit
 
 

Thanks to everyone who posted here. This appears to be resolved. 2 crash free days! Big thanks to Karlsnooks for sticking with it for so long.

Cheers,
Macca.
My System SpecsSystem Spec
Reply

 Randomly crashing Windows 7




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