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Windows 7: dell studio crash

23 Aug 2011   #1

Windows 7 Home Premium 32bit
 
 
dell studio crash

k i have a dell studio 17 which has been crashing for awhile and gives me the b.s.o.d which sayys bugcode_usb_driver. i took it to a tech who scanned my dump files and say's it was my intro turbo tech so she disabled it but it stills crashes.

My System SpecsSystem Spec
25 Aug 2011   #2

Windows 7 64b Ultimate
 
 

Hello Eric1555, welcome to SF!

You have too many dumps to check... so for now I only did the last one and it is somewhat clear on a possible reason for you problems.

You are connecting a USB device that is causing problems (either the device, its drivers or the corresponding usb drivers.)
I suspect Creative Camera Class Upper Filter Driver....

You´ve got error messages on multiple USB drivers related to it. Please, as a test, disconnect, de-install the corresponding camera software and, if connected through a usb hub, disconnect that too.
My System SpecsSystem Spec
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