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24 Aug 2011
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#1 | | Windows 7 home premium 64 bit |
Kernel error Hey guys, I have a dell inspiron 1545, windows 7 64 bit, 18 months old, it recently crashed. I was playing music on Grooveshark when it started clicking loudly, it then went to a blue screen which said something about a kernel but it disappeared so fast I couldn't read it properly. Then it tried to reboot but it froze so I turned it of manually with the power button left it for a few minutes and turned on. It has been running normally ever since apart from a faint internal clicking that I had not noticed prior to the blue screen. Please help and if you could keep it simple that would be good because I'm not that computer savvy, thanks | My System Specs |
| OS Windows 7 home premium 64 bit |
24 Aug 2011
|
#2 | | Windows 7 Ultimate 64bit SP1 |
Hi Beeblebrox welcome to SF
Please follow these steps in this order, Backup now everything important in a second hard drive (a usb external maybe)
Then, Clean your hard disk Disk Cleanup - Open and Use Check your hard disk Disk Check
In step 4. ""You will now see this window. (See screenshot below)""
Select also the Scan for and attempt recovery of bad sectors then run the test. | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
24 Aug 2011
|
#3 | | Windows 7 home premium 64 bit |
What exactly will this do? sorry, just wanted to know what i'm doing exactly. | My System Specs | | OS Windows 7 home premium 64 bit |
24 Aug 2011
|
#4 | | Windows 7 Ultimate 64bit SP1 |

Quote: Originally Posted by Beeblebrox What exactly will this do? sorry, just wanted to know what i'm doing exactly.  ""I'm not that computer savvy""
Ok,no problem  in simple words... Clicking sound it may be a dying hard disk.
Thats why i advice to backup everything important first then run these tests.
Backup is: to safe\copy\paste in a safe place like usb external drive everything important,because if the hard disk die you may lose everything.
The first Disk Cleanup - Open and Use
is just cleaning the hard disk from ( not necessary files) and free some space, dont alert it will not delete anything from your personal files.
The second Disk Check is to check the hard disk for (problems) and try to "repair it" if possible.
----------------------------------------------------------------------------------------
The above are just the first steps.
Last edited by panais; 24 Aug 2011 at 06:17 PM..
| My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
24 Aug 2011
|
#5 | | Windows 7 home premium 64 bit |
Okay, I've done that, Is there anything else I should do? | My System Specs | | OS Windows 7 home premium 64 bit |
25 Aug 2011
|
#6 | | Windows 7 Ultimate 64bit SP1 |

Quote: Originally Posted by Beeblebrox Okay, I've done that, Is there anything else I should do? ( Turn off completely the sound speakers ( mute) and post if you still hear the clicking sound. Clean the cpu cooler fan with air spray and post if you still hear the clicking sound.
Did you had any errors during the scan?
Read carefully this Check Disk (chkdsk) - Read Event Viewer Log Copy (view the screenshot) and paste the scan results in word and upload it here.
Last edited by panais; 25 Aug 2011 at 06:21 AM..
| My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
25 Aug 2011
|
#7 | | Windows 7 home premium 64 bit |
still faint clicking/chirping sounds when muted, I don't have any air spray so can't try that at the moment, no errors came up as far as i know, when i try to follow the check disk steps I get to step 4 but then after right clicking applications the find button is grey and doesn't have an effect. | My System Specs | | OS Windows 7 home premium 64 bit |
25 Aug 2011
|
#8 | | Windows 7 Ultimate 64bit SP1 |

Quote: Originally Posted by Beeblebrox still faint clicking/chirping sounds when muted, I don't have any air spray so can't try that at the moment, no errors came up as far as i know, when i try to follow the check disk steps I get to step 4 but then after right clicking applications the find button is grey and doesn't have an effect. Then click left click mouse first
Did you backup everything? | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
25 Aug 2011
|
#9 | | Windows 7 home premium 64 bit |
yep backed everything up and here's the chkdsk attached | My System Specs | | OS Windows 7 home premium 64 bit |
25 Aug 2011
|
#10 | | Windows 7 Ultimate 64bit SP1 |
No,is not this,this is an old error report 02/12/2010
We want the check disk report.
Find and upload the new one 25/08/2011 or 26/08/2011
Read all this very carefully! Check Disk (chkdsk) - Read Event Viewer Log
If you followed these steps Disk Check then you must have a new Wininit 25/08/2011 or 26/08/2011 in Event Viewer.
-----------------
The steps are,
Start and finish the Disk-Check
(Select\Check also the Scan for and attempt recovery of bad sectors box) then run the Disk-Check When you done with the Disk-Check, Run the Event-Viewer and there find the most recent Wininit and upload it here.
Last edited by panais; 25 Aug 2011 at 06:15 PM..
| My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
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