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Windows 7: BSOD Problem

25 Aug 2011   #1

Windows 7 Ultimate 64-Bit
 
 
BSOD Problem

My graphics card crashed and the screen went all weird looking, then my computer restarted. This is the 2nd time today that's happened. It never happened before today. I have Windows 7 Ultimate 64-bit. Also, I use SUPERAntiSpyware. I'm also on Bootcamp on a 15" early 2011 Macbook Pro.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80065EE4E0
BCP2: FFFFF880043B22CC
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082511-26005-01.dmp
C:\Users\Xanity\AppData\Local\Temp\WER-55614-0.sysdata.xml

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My System SpecsSystem Spec
25 Aug 2011   #2

Windows 8.1 Pro x64
 
 

BSODs caused by atikmdag.sys, this is the AMD Display driver used by AMD/ATI Cards. Your system specs indicate that you are using an Nvidia 9600GT card but seem you are using an HD9750M on a Mac Book Pro

Update the AMD Driver
http://support.amd.com/us/gpudownloa...win7-64.aspx#2
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80065ee4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880043b22cc, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+72cc
fffff880`043b22cc 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`021bd928 fffff880`050f2000 : 00000000`00000116 fffffa80`065ee4e0 fffff880`043b22cc 00000000`00000000 : nt!KeBugCheckEx
fffff880`021bd930 fffff880`050f1d0a : fffff880`043b22cc fffffa80`065ee4e0 fffffa80`0567e010 fffffa80`05ad7410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`021bd970 fffff880`05198f07 : fffffa80`065ee4e0 00000000`00000000 fffffa80`0567e010 fffffa80`05ad7410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`021bd9a0 fffff880`051c2b75 : fffffa80`ffffffff 00000000`000ef36b 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`021bda80 fffff880`051942d5 : fffffa80`05ad7410 fffffa80`00000002 00000000`000ef36b 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`021bdab0 fffff880`051c0e7a : 00000000`00000000 fffffa80`0477ad50 00000000`00000080 fffffa80`05ad7410 : dxgmms1!VidSchiScheduleCommandToRun+0x1e9
fffff880`021bdbc0 fffff800`02d79fee : 00000000`fffffc32 fffffa80`0625cb60 fffffa80`045f0040 fffffa80`0625cb60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`021bdc00 fffff800`02ad05e6 : fffff880`02f08180 fffffa80`0625cb60 fffff880`02f130c0 6763315a`684a3265 : nt!PspSystemThreadStartup+0x5a
fffff880`021bdc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+72cc
fffff880`043b22cc 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+72cc

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d23d53a

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------


6: kd> lmvm atikmpag
start             end                 module name
fffff880`043ab000 fffff880`043f8000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Jan 05 06:19:38 2011 (4D23D53A)
    CheckSum:         00052273
    ImageSize:        0004D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
25 Aug 2011   #3

Windows 7 Ultimate 64-Bit
 
 

Quote   Quote: Originally Posted by yowanvista View Post
BSODs caused by atikmdag.sys, this is the AMD Display driver used by AMD/ATI Cards. Your system specs indicate that you are using an Nvidia 9600GT card but seem you are using an HD9750M on a Mac Book Pro

Update the AMD Driver
ATI Catalyst
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80065ee4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880043b22cc, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+72cc
fffff880`043b22cc 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`021bd928 fffff880`050f2000 : 00000000`00000116 fffffa80`065ee4e0 fffff880`043b22cc 00000000`00000000 : nt!KeBugCheckEx
fffff880`021bd930 fffff880`050f1d0a : fffff880`043b22cc fffffa80`065ee4e0 fffffa80`0567e010 fffffa80`05ad7410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`021bd970 fffff880`05198f07 : fffffa80`065ee4e0 00000000`00000000 fffffa80`0567e010 fffffa80`05ad7410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`021bd9a0 fffff880`051c2b75 : fffffa80`ffffffff 00000000`000ef36b 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`021bda80 fffff880`051942d5 : fffffa80`05ad7410 fffffa80`00000002 00000000`000ef36b 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`021bdab0 fffff880`051c0e7a : 00000000`00000000 fffffa80`0477ad50 00000000`00000080 fffffa80`05ad7410 : dxgmms1!VidSchiScheduleCommandToRun+0x1e9
fffff880`021bdbc0 fffff800`02d79fee : 00000000`fffffc32 fffffa80`0625cb60 fffffa80`045f0040 fffffa80`0625cb60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`021bdc00 fffff800`02ad05e6 : fffff880`02f08180 fffffa80`0625cb60 fffff880`02f130c0 6763315a`684a3265 : nt!PspSystemThreadStartup+0x5a
fffff880`021bdc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+72cc
fffff880`043b22cc 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+72cc

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d23d53a

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------


6: kd> lmvm atikmpag
start             end                 module name
fffff880`043ab000 fffff880`043f8000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Jan 05 06:19:38 2011 (4D23D53A)
    CheckSum:         00052273
    ImageSize:        0004D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I can't update my driver as my laptop is not supported and I just get this error.
ATI Catalyst Mobility cannot be downloaded due to incompatible hardware/software on your computer. Your computer does not contain a proper graphics adapter.
My System SpecsSystem Spec
.


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