Windows 7: 3 BSOD's in 24 hours after installing Windows Updates

Casey R · 25 Aug 2011

No problems with this machine prior to this.

Brand: Acer
Model: Aspire 5742
Processor: Intel Core i5-450M
RAM: 4GB
OS: Windows 7 Home Premium (64bit)

Minidumps and Report from jcgriff's program attached. No perfmon report as I got errors trying to generate it... not sure why

Very grateful for any assistance - thanks in advance!

MvdB · 26 Aug 2011

One of your problems is:

HTML Code:

GT-I9100    USB\VID_04E8&PID_6860&MS_COMP_MTP&SAMSUNG_ANDROID\7&34D0292C&2&0000    This device cannot start.

As a test, de-install.

You also have some problems with Windows Update

Quote:

Please go to your Maintenance Center and check the Windows Update status. Make sure you are up to date, do them one by one manually if needed.
For help or reset see: Windows Update - Reset

Your dump shows problems with a network driver from Atheros. Please check and install newest here: http://partner.atheros.com/Drivers.aspx
Problem driver: \SystemRoot\system32\DRIVERS\athrx.sys

But, as I find multiple strange Samsung drivers that are causing problems, I suspect that de-installing your smartphone or whatever it is... will help.

Casey R · 26 Aug 2011

Thanks! I've updated the drivers and I seem to be OK. No BSOD's since then, so fingers crossed the problem has been sorted.

MvdB · 27 Aug 2011

I've stopped keeping fingers crossed... limits my typing ability

Toes ok?

Windows 7: 3 BSOD's in 24 hours after installing Windows Updates

3 BSOD's in 24 hours after installing Windows Updates problems?