3 BSOD's in 24 hours after installing Windows Updates


  1. Posts : 42
    Windows 7 Home Premium 64bit
       #1

    3 BSOD's in 24 hours after installing Windows Updates


    No problems with this machine prior to this.

    Brand: Acer
    Model: Aspire 5742
    Processor: Intel Core i5-450M
    RAM: 4GB
    OS: Windows 7 Home Premium (64bit)

    Minidumps and Report from jcgriff's program attached. No perfmon report as I got errors trying to generate it... not sure why

    Very grateful for any assistance - thanks in advance!
      My Computer


  2. Posts : 1,808
    Windows 7 64b Ultimate
       #2

    One of your problems is:
    HTML Code:
    GT-I9100    USB\VID_04E8&PID_6860&MS_COMP_MTP&SAMSUNG_ANDROID\7&34D0292C&2&0000    This device cannot start.
    As a test, de-install.

    You also have some problems with Windows Update
    Please go to your Maintenance Center and check the Windows Update status. Make sure you are up to date, do them one by one manually if needed.
    For help or reset see: Windows Update - Reset
    Your dump shows problems with a network driver from Atheros. Please check and install newest here: http://partner.atheros.com/Drivers.aspx
    Problem driver: \SystemRoot\system32\DRIVERS\athrx.sys

    But, as I find multiple strange Samsung drivers that are causing problems, I suspect that de-installing your smartphone or whatever it is... will help.
      My Computer


  3. Posts : 42
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks! I've updated the drivers and I seem to be OK. No BSOD's since then, so fingers crossed the problem has been sorted.
      My Computer


  4. Posts : 1,808
    Windows 7 64b Ultimate
       #4

    I've stopped keeping fingers crossed... limits my typing ability
    Toes ok?
      My Computer


 

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