Windows 7: new here BSOD problem

atrixx · 26 Aug 2011

hello i am new here i have bsods problems
i added to this pot the dmp file.

if someone can analyse it and will tell me what is the problem

drives/hardware i will very thankfull

here is the link to the dmp file
2shared - download 082611-21325-01.rar

Maguscreed · 26 Aug 2011

edit : ignore Mr king got it.

Jonathan_King · 26 Aug 2011

Hello,

With only one crash to work off of, I can only see one probable cause: old network drivers. Try installing these updated ones: Realtek

Code:

Rt64win7.sys    Thu Mar 04 08:42:52 2010 (4B8FB8DC)

If the BSODs persist, please upload a jcgriff2 report: http://www.sevenforums.com/crashes-d...tructions.html

...Summary of the dumps:

Code:


Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Aug 26 05:03:18.573 2011 (UTC - 4:00)
System Uptime: 0 days 0:03:42.494
Probably caused by : tcpip.sys ( tcpip!TcpCompleteTcbSend+40 )
BUGCHECK_STR:  0x4E_7
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x4E_7_tcpip!TcpCompleteTcbSend+40
BiosReleaseDate = 04/29/2011
SystemProductName = X58A-UD3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

atrixx · 26 Aug 2011

well this is the jcgriff2 report file
i hope that i did it right

2shared - download 1.rar

Jonathan_King · 26 Aug 2011

Strange, it seems that the RAR folder only contains the PERFMON report. If the Realtek driver update doesn't fix the crashes, try running the jcgriff2 application again and uploading the entire report.

Just FYI, you can attach the ZIP or RAR folder directly to your post here, by use of the paperclip icon. It's faster than using 2-Shared, as downloading requires a wait time.

atrixx · 27 Aug 2011

i upload here the last report and the folder
of the the least crush dump

i want to thank you for trying to help me real appriciate it!

Jonathan_King · 27 Aug 2011

I wonder if K9 Web Protection is causing this now. Try removing it, see if you get more crashes. If so, run driver verifier: Driver Verifier - Enable and Disable

...Summary of the dumps:

Code:


Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Aug 27 02:26:57.801 2011 (UTC - 4:00)
System Uptime: 0 days 0:46:46.723
Probably caused by : tcpip.sys ( tcpip!TcpCompleteTcbSend+40 )
BUGCHECK_STR:  0x4E_7
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x4E_7_tcpip!TcpCompleteTcbSend+40
BiosReleaseDate = 04/29/2011
SystemProductName = X58A-UD3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

atrixx · 27 Aug 2011

hey i removed blue coat k9 and now i dont see any crashes for now. thnx a lot
anyway i still susspect i have more issues on pc so i try to work out
driver verifier but the problem is that after that i enabled drvier verifier
and i restart the win 7 wont boot and crash so i disable it and now win 7 works but it strange that after i enable it win 7 couldnt start up the system

do u have any replacement for k9 blue coat another good software to block sites?

Jonathan_King · 27 Aug 2011

Is all you want to do block specific sites? If so, you could use the HOSTS file method to block domains manually. See here: Hosts File : Use in Windows 7 / Vista see you have ESET installed though. If you hang tight for a little while, ESET 5 will be released. I used the beta for a while, and it includes parental controls including the ability to block sites and categories of sites. I tested that feature out and it seems to work quite smoothly.

Windows 7: new here BSOD problem

new here BSOD problem problems?