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Windows 7: Frequent Random BSOD


26 Aug 2011   #1

Windows 7 Ultimate x32
 
 
Frequent Random BSOD

I have a new computer and since I bought it, it gives me random BSOD with many different errors, many times a day, some errors are:

MEMORY MANAGEMENT
BAD POOL HEADER
DRIVER IRQL NO LESS OR EQUAL
NTFS.SYS

My specs are:

Windows 7 Ultimate x86 32 bits
First installed OS on the system
Full Retail
15 days of system age (Hardware)
In these 15 days I reformated and reinstalled 3 times
4 Gb Kingston Ram
Using i3 Video built-in
400W Real Power Supply
1 TB Samsung S1035 HD SATA
MotherBoard INTEL DH61CR

I used Memtest32 for 7 hours, and no errors
Updated all drivers to latest versions
Exchagend Power Supply and Memory
Reformated 3 times

I will really apreciate help, it is my wife computer, and it was a gift she was waiting so long, and she needs it to work.

My System SpecsSystem Spec
.

26 Aug 2011   #2

 

Quote   Quote: Originally Posted by Aslam View Post
I have a new computer and since I bought it, it gives me random BSOD with many different errors, many times a day, some errors are:

MEMORY MANAGEMENT
BAD POOL HEADER
DRIVER IRQL NO LESS OR EQUAL
NTFS.SYS

My specs are:

Windows 7 Ultimate x86 32 bits
First installed OS on the system
Full Retail
15 days of system age (Hardware)
In these 15 days I reformated and reinstalled 3 times
4 Gb Kingston Ram
Using i3 Video built-in
400W Real Power Supply
1 TB Samsung S1035 HD SATA
MotherBoard INTEL DH61CR

I used Memtest32 for 7 hours, and no errors
Updated all drivers to latest versions
Exchagend Power Supply and Memory
Reformated 3 times

I will really apreciate help, it is my wife computer, and it was a gift she was waiting so long, and she needs it to work.
Hi Aslam,

I looked at 9 of these dumps, their all caused by different things and I'm at a loss to explain it...

Do you use Avast antivirus, have you run any memory diagnostics and when was the last time you re-installed Windows?

Attachment 172195
My System SpecsSystem Spec
26 Aug 2011   #3
Microsoft MVP

 
 

Formatted and reinstalled 3 times in 15 days? That's most likely a hardware problem (although it's possible that some 3rd party programs could also be causing this due to compatibility issues (could also be malware, lower-level drivers. or (least likely) a bad Windows disk).

As an aside, it's interesting to note that BlueScreenView is much more accurate in 32 bit versions of Windows than it is in 64 bit versions.

MIINFO32 shows many, many application crashes in LogonUI.exe - one of the core Windows files. 081211-21153-01.dmp reveals that the symbol server can't find symbols for Win32k.sys - another core Windows file. I have 2 questions related to this:
- have you had any malware on this system/hard drive in the past?
- is this a legitimate, legal copy of Windows?

22 memory dumps from 12 to 16 Aug 2011 (15 days)
10 different BSOD error codes cited
6 or more different causes blamed
This fits the pattern of a hardware problem. In brief, random unexplained problems are most often caused by hardware failures (followed by compatibility issues, malware, and low-level drivers)

Your ViMicro USB PC Camera 305 Driver dates from 2006 - most likely it's not compatible with Windows 7. Please uninstall the software and remove the camera from the computer to test and see if this is the problem.
Quote:
usbVM305.sys Sun May 07 22:24:23 2006 (445EABD7)
If that doesn't fix the problem, then I'd suggest running these free hardware diagnostics. I note that you've already run MemTest - so if you used the same version it's OK to skip that test.
Quote:
I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks
BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\082611-11388-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Fri Aug 26 06:01:34.374 2011 (UTC - 4:00)
System Uptime: 0 days 0:08:24.732
Probably caused by : ntkrpamp.exe ( nt!NtOpenKeyEx+0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1
PROCESS_NAME:  AvastSvc.exe
FAILURE_BUCKET_ID:  0x1_SysCallNum_b7_nt!NtOpenKeyEx+0
Bugcheck code 00000001
Arguments 82c20b59 00000000 0000ffff 00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\082511-18688-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Thu Aug 25 16:01:44.052 2011 (UTC - 4:00)
System Uptime: 0 days 0:08:22.394
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
PROCESS_NAME:  AvastSvc.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  0x24_VRF_Ntfs!NtfsAcquirePagingResourceExclusive+23
Bugcheck code 00000024
Arguments 001904fb aa6c378c aa6c3370 85837f52
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\082511-13650-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Thu Aug 25 15:18:29.086 2011 (UTC - 4:00)
System Uptime: 0 days 1:39:46.054
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  msnmsgr.exe
FAILURE_BUCKET_ID:  0x1a_41790_nt!MiDeleteVirtualAddresses+41a
Bugcheck code 0000001A
Arguments 00041790 c080277c 0000ffff 00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\082511-13790-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Thu Aug 25 10:45:25.637 2011 (UTC - 4:00)
System Uptime: 0 days 0:12:39.605
Probably caused by : memory_corruption ( nt!MiProcessWorkingSets+a1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA_nt!MiProcessWorkingSets+a1
Bugcheck code 0000000A
Arguments 0000003e 00000002 00000001 82a9e751
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\082511-19250-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Thu Aug 25 10:32:05.336 2011 (UTC - 4:00)
System Uptime: 0 days 0:29:33.694
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  wlcomm.exe
FAILURE_BUCKET_ID:  0x1a_41790_nt!MiDeleteVirtualAddresses+41a
Bugcheck code 0000001A
Arguments 00041790 c08026c0 0000ffff 00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\082511-23821-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Thu Aug 25 10:01:56.249 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:39.607
Probably caused by : memory_corruption ( nt!MiGetPreviousNode+32 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x8E_nt!MiGetPreviousNode+32
Bugcheck code 1000008E
Arguments c0000005 82ab08ba b1b24430 00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\082511-12339-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Thu Aug 25 05:58:41.701 2011 (UTC - 4:00)
System Uptime: 0 days 0:41:31.059
BUGCHECK_STR:  0x1a_31
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x1a_31_nt!MiApplyCompressedFixups+70
Bugcheck code 0000001A
Arguments 00000031 864f7c48 9a4d1000 adecfe03
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\082411-16910-01.dmp]
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Debug session time: Wed Aug 24 22:54:52.746 2011 (UTC - 4:00)
System Uptime: 0 days 0:56:20.104
BUGCHECK_STR:  0x1a_41201
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x1a_41201_nt!MiGetPageProtection+1a6
Bugcheck code 0000001A
Arguments 00041201 c0000080 751a7947 86ece5c0
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\082411-16442-01.dmp]
Built by: 7600.16841.x86fre.win7_gdr.110622-1503
Debug session time: Wed Aug 24 10:49:52.921 2011 (UTC - 4:00)
System Uptime: 0 days 5:21:18.279
BUGCHECK_STR:  0x19_20
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  0x19_20_dxgmms1!operator_delete[]+16
Bugcheck code 00000019
Arguments 00000020 bf54a518 bf54a568 0a0a280d
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\082411-15116-01.dmp]
Built by: 7600.16841.x86fre.win7_gdr.110622-1503
Debug session time: Wed Aug 24 05:16:57.373 2011 (UTC - 4:00)
System Uptime: 0 days 16:01:04.731
BugCheck D1, {8, 2, 0, 8c0f1acd}
Probably caused by : NETIO.SYS ( NETIO!RtlGetNextExpiredTimerWheelEntry+4d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xD1_NETIO!RtlGetNextExpiredTimerWheelEntry+4d
Bugcheck code 000000D1
Arguments 00000008 00000002 00000000 8c0f1acd
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\082211-15631-01.dmp]
Built by: 7600.16841.x86fre.win7_gdr.110622-1503
Debug session time: Sun Aug 21 21:49:42.518 2011 (UTC - 4:00)
System Uptime: 0 days 2:52:44.486
BUGCHECK_STR:  0x19_3
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x19_3_nt!ExDeferredFreePool+336
Bugcheck code 00000019
Arguments 00000003 ad3d97c0 8523b868 ad3d97c0
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\082111-24367-01.dmp]
Built by: 7600.16841.x86fre.win7_gdr.110622-1503
Debug session time: Sun Aug 21 17:13:26.363 2011 (UTC - 4:00)
System Uptime: 4 days 16:49:58.721
Probably caused by : ntkrpamp.exe ( nt!ObDereferenceSecurityDescriptor+11 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  0x8E_nt!ObDereferenceSecurityDescriptor+11
Bugcheck code 1000008E
Arguments c0000005 82c41490 89c67bb0 00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\081511-16270-01.dmp]
Built by: 7600.16841.x86fre.win7_gdr.110622-1503
Debug session time: Mon Aug 15 19:56:38.442 2011 (UTC - 4:00)
System Uptime: 0 days 0:36:44.800
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x50_nt!KiTrap0E+dc
Bugcheck code 00000050
Arguments 8053a000 00000000 82a5c7b3 00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\081511-17784-01.dmp]
Built by: 7600.16841.x86fre.win7_gdr.110622-1503
Debug session time: Mon Aug 15 19:19:16.261 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:49.619
BUGCHECK_STR:  0x4E_99
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  0x4E_99_nt!MiBadShareCount+24
Bugcheck code 0000004E
Arguments 00000099 0003b8d1 00000002 0003a85c
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\081511-15740-01.dmp]
Built by: 7600.16841.x86fre.win7_gdr.110622-1503
Debug session time: Mon Aug 15 19:16:01.656 2011 (UTC - 4:00)
System Uptime: 0 days 1:27:12.624
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  SearchProtocol
FAILURE_BUCKET_ID:  0x8E_nt!KeReleaseSemaphore+a7
Bugcheck code 1000008E
Arguments c0000047 82ac47d7 ad667830 00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\081511-19094-01.dmp]
Built by: 7600.16841.x86fre.win7_gdr.110622-1503
Debug session time: Sat Aug 13 09:14:54.263 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:13.231
Probably caused by : ntkrpamp.exe ( nt!ExFreePoolWithTag+7ca )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  Photoshop.exe
FAILURE_BUCKET_ID:  0x8E_nt!ExFreePoolWithTag+7ca
Bugcheck code 1000008E
Arguments c0000005 82b697d0 b9dde834 00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\081311-21184-01.dmp]
Built by: 7600.16841.x86fre.win7_gdr.110622-1503
Debug session time: Sat Aug 13 09:13:24.138 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:21.496
Probably caused by : fileinfo.sys ( fileinfo!FIStreamLog+6f )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
FAILURE_BUCKET_ID:  0x7E_fileinfo!FIStreamLog+6f
Bugcheck code 1000007E
Arguments c0000005 82c96791 8df89a78 8df89650
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\081311-20311-01.dmp]
Built by: 7600.16841.x86fre.win7_gdr.110622-1503
Debug session time: Sat Aug 13 08:22:22.794 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:22.762
Probably caused by : ntkrpamp.exe ( nt!ExFreePoolWithTag+7ca )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
FAILURE_BUCKET_ID:  0x7E_nt!ExFreePoolWithTag+7ca
Bugcheck code 1000007E
Arguments c0000005 82b3b7d0 8df99b48 8df99720
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\081311-21574-01.dmp]
Built by: 7600.16841.x86fre.win7_gdr.110622-1503
Debug session time: Fri Aug 12 20:16:23.927 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:36.285
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  mscorsvw.exe
FAILURE_BUCKET_ID:  0x1a_41790_nt!MiDeleteVirtualAddresses+41a
Bugcheck code 0000001A
Arguments 00041790 c0802688 0000ffff 00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\081211-21153-01.dmp]
Built by: 7600.16841.x86fre.win7_gdr.110622-1503
Debug session time: Fri Aug 12 20:03:54.113 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:40.471
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+21b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  0x8E_nt!ExDeferredFreePool+21b
Bugcheck code 1000008E
Arguments c0000005 82b3f87b b3097b04 00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\081211-21543-01.dmp]
Built by: 7600.16841.x86fre.win7_gdr.110622-1503
Debug session time: Fri Aug 12 19:59:30.495 2011 (UTC - 4:00)
System Uptime: 0 days 0:03:02.463
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+19f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x8E_nt!ExDeferredFreePool+19f
Bugcheck code 1000008E
Arguments c0000005 82b687ff afbe3b2c 00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\081211-146968-01.dmp]
Built by: 7600.16841.x86fre.win7_gdr.110622-1503
Debug session time: Fri Aug 12 19:56:08.592 2011 (UTC - 4:00)
System Uptime: 0 days 0:06:56.950
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
BUGCHECK_STR:  0x1a_31
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x1a_31_aswSnx+13154
Bugcheck code 0000001A
Arguments 00000031 87e60e00 92e08000 bea57569
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
.


27 Aug 2011   #4

Windows 7 Ultimate x32
 
 

Usasma,

thanks for helping, I uninstalled vimicro and removed applications, so far no BSOD, but its still early to be sure.

This system is very new 16 days, so it never had malware or virus, and my HD hasnt any of it.

This is a pirated copy, but I used it many times in other computers, for months, with no problem, so this copy is perfect.

Memory diagnostics - no errors
HD diagnostics - no errors
Malware check - no malware

Is it possible that this HD have some compatibility issues with AHCI? shoud I try using IDE option to SATA?
My System SpecsSystem Spec
27 Aug 2011   #5

Windows 7 Ultimate x32
 
 

Well, it still have BSOD, any light to me?
My System SpecsSystem Spec
29 Aug 2011   #6
Microsoft MVP

 
 

Hurricane yesterday
No power yet
Surgery today
Will be back on after power is restored
Likely tonight/tomorrow
My System SpecsSystem Spec
29 Aug 2011   #7

Windows 7 Ultimate x32
 
 

Usasma,

I hope is everything good with your family and house.

I tried a new approach to solve these random BSOD, I installed an old HD (80G SATA) with Windows 64 bits and IDE option at BIOS, I was using AHCI before.

No BSOD yet, but only 2 days testing.

I really dont know why this old HD is so noisy and slow, SATA technology improved so much from this 80GB to my new 1TB?
My System SpecsSystem Spec
Reply

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