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Windows 7: BSOD ntfs.sys error

26 Aug 2011   #1

Windows 7 Ultimate x64
 
 
BSOD ntfs.sys error

Recently installed windows 7 ultimate x64 on my computer that was previously running xp. it has been crashing once in a while showing me a stop code 24 ntfs error. looking into the chkdsk info, it says that my tcpip.cyc file is corrupt. reinstalling did nothing, repairing did nothing, formatting did nothing. help?
attached is minidump folder contents and performance monitor. thank you.

(the machine is 4 months old, my most recent re-install was earlier today from the retail-purchased version of 7.)


My System SpecsSystem Spec
.

26 Aug 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by szyjkabm01 View Post
Recently installed windows 7 ultimate x64 on my computer that was previously running xp. it has been crashing once in a while showing me a stop code 24 ntfs error. looking into the chkdsk info, it says that my tcpip.cyc file is corrupt. reinstalling did nothing, repairing did nothing, formatting did nothing. help?
attached is minidump folder contents and performance monitor. thank you.

(the machine is 4 months old, my most recent re-install was earlier today from the retail-purchased version of 7.)
There are no glaring issues so lets start by running a system file check, testing the memory and running driver verifier to try and "trap" the offending driver.

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end



1-Memtest.


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier


Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
Reply

 BSOD ntfs.sys error




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