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Windows 7: System Freezing, Instability. New Build W7 x64

20 Sep 2011   #51
v2kai

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
Motherboards are hard to test for.
If you can stress the graphics card and create artifacts on demand I would blame it, otherwise I'd be leaning more towards the mobo.

...have you looked into bios updates for it?
I have run every single bios update available for my board. upgrading downgrading same results.

I was about to begin RMA'ing my video card and mobo but I really dont wanna go down that long road unless i really know what is the issue.


My System SpecsSystem Spec
.
21 Sep 2011   #52
v2kai

Windows 7 Home Premium x64 SP1
 
 

did a fresh windows install on new drive, performed all windows updates, left it overnight. frozen by this morning.

gonna try this again with an xp install same disk tonight.
My System SpecsSystem Spec
04 Oct 2011   #53
v2kai

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by v2kai View Post
did a fresh windows install on new drive, performed all windows updates, left it overnight. frozen by this morning.

gonna try this again with an xp install same disk tonight.
didnt do the xp install. ended up taking it to the techs where i bought the components. They troubleshooted hardware with the tools i didnt have, swapped RAM, tested PSU, HDD etc and no hardware faults found.

Disabled PLL overvoltage setting in BIOS and reset all other settings to default. They said that was the issue however upon reconnecting up back at home it froze randomly like it had been doing before. Ran Prime95 and Furmark all night for 8 hours, no issues found. Ran Intel CPU test utility. No issues found.

I disabled C3 Reporting and C6 Reporting settings in Advanced -> CPU settings in BIOS and this seems to effectively stop the ranbdom freezing. However this also disables CPU throttling and it stays at full clock speed while running.

Also updated AMD HD audio driver with the correct Realtek HD Ati driver. W7 automatically updates it to AMD which is incorrect.

Tech also mentioned the possibility that having lots of other stuff plugged into the wall outlet could lead to power issues. Currently installed UPS to see if this improves anything and re-enabled CPU throttling. Will report back.

Also going to contact ASUS as I am starting to think this issue is in fact related to power supply gremlins due to other large draws on my available outlet which are affecting the motherboard and the throttling of the CPU to improve energy efficiency.

My PSU should be more than sufficient for my rig so I'll wait and see if the UPS helps any and what ASUS has to say.

EDIT: Re-enabling C3 & C6 CPU throttling function leads to freezing again.
My System SpecsSystem Spec
.

04 Oct 2011   #54
Beast52702

Win 7 64bit Ultimate
 
 

Your situation reminds me of a build I did about a year ago. My friends new computer would randomly lockup at the most random times. You could stress it with furmark and prime and it would be fine, but it would just randomly lock up in normal use. I had run memtest86+ with no errors multiple times, cpu not oc'd, vga furmark stable....

As soon as I RMA'd his mobo it was all good. Ill never use an asrock board again. Gigabyte or ASUS, no compromise.

If I were you I would seriously consider your motherboard as a possibility. Also, Given your description, it may be your graphics card. Artifacts are never ok.

Good Luck
My System SpecsSystem Spec
04 Oct 2011   #55
Beast52702

Win 7 64bit Ultimate
 
 

Quote   Quote: Originally Posted by v2kai View Post
Quote   Quote: Originally Posted by v2kai View Post
did a fresh windows install on new drive, performed all windows updates, left it overnight. frozen by this morning.

gonna try this again with an xp install same disk tonight.
didnt do the xp install. ended up taking it to the techs where i bought the components. They troubleshooted hardware with the tools i didnt have, swapped RAM, tested PSU, HDD etc and no hardware faults found.

Disabled PLL overvoltage setting in BIOS and reset all other settings to default. They said that was the issue however upon reconnecting up back at home it froze randomly like it had been doing before. Ran Prime95 and Furmark all night for 8 hours, no issues found. Ran Intel CPU test utility. No issues found.

I disabled C3 Reporting and C6 Reporting settings in Advanced -> CPU settings in BIOS and this seems to effectively stop the ranbdom freezing. However this also disables CPU throttling and it stays at full clock speed while running.

Also updated AMD HD audio driver with the correct Realtek HD Ati driver. W7 automatically updates it to AMD which is incorrect.

Tech also mentioned the possibility that having lots of other stuff plugged into the wall outlet could lead to power issues. Currently installed UPS to see if this improves anything and re-enabled CPU throttling. Will report back.

Also going to contact ASUS as I am starting to think this issue is in fact related to power supply gremlins due to other large draws on my available outlet which are affecting the motherboard and the throttling of the CPU to improve energy efficiency.

My PSU should be more than sufficient for my rig so I'll wait and see if the UPS helps any and what ASUS has to say.

EDIT: Re-enabling C3 & C6 CPU throttling function leads to freezing again.
How did the techs rule out RAM without testing for atleast several hours?
My System SpecsSystem Spec
05 Oct 2011   #56
v2kai

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by Beast52702 View Post
Quote   Quote: Originally Posted by v2kai View Post
Quote   Quote: Originally Posted by v2kai View Post
did a fresh windows install on new drive, performed all windows updates, left it overnight. frozen by this morning.

gonna try this again with an xp install same disk tonight.
didnt do the xp install. ended up taking it to the techs where i bought the components. They troubleshooted hardware with the tools i didnt have, swapped RAM, tested PSU, HDD etc and no hardware faults found.

Disabled PLL overvoltage setting in BIOS and reset all other settings to default. They said that was the issue however upon reconnecting up back at home it froze randomly like it had been doing before. Ran Prime95 and Furmark all night for 8 hours, no issues found. Ran Intel CPU test utility. No issues found.

I disabled C3 Reporting and C6 Reporting settings in Advanced -> CPU settings in BIOS and this seems to effectively stop the ranbdom freezing. However this also disables CPU throttling and it stays at full clock speed while running.

Also updated AMD HD audio driver with the correct Realtek HD Ati driver. W7 automatically updates it to AMD which is incorrect.

Tech also mentioned the possibility that having lots of other stuff plugged into the wall outlet could lead to power issues. Currently installed UPS to see if this improves anything and re-enabled CPU throttling. Will report back.

Also going to contact ASUS as I am starting to think this issue is in fact related to power supply gremlins due to other large draws on my available outlet which are affecting the motherboard and the throttling of the CPU to improve energy efficiency.

My PSU should be more than sufficient for my rig so I'll wait and see if the UPS helps any and what ASUS has to say.

EDIT: Re-enabling C3 & C6 CPU throttling function leads to freezing again.
How did the techs rule out RAM without testing for atleast several hours?

They did,sorry wasnt clear in my quick blurb. Like myself they ran memtest for hours with no errors,they also tested with other brands.

I'm really leaning towards mobo after reading your response and similar sounding experiences. Given the issue was present in both Ubuntu and W7 this seems to be the likely culprit. Really sucks, always been an ASUS fan... guess everyone gets duds now and then. Gotta see if I can prepay for a replacement RMA to eliminate downtime. Appreciate the reply Beast. I really hope this nails it.
My System SpecsSystem Spec
05 Oct 2011   #57
Beast52702

Win 7 64bit Ultimate
 
 

Replacing the board is a pain since you'll have to rebuild the whole system, I would try to absolutely rule out the videocard first.

Also, have you considered a clean install of windows onto a mechanical drive? just to rule out the ssd side of things.

*edit* i just read your post about installing onto new drive and frozen by morning. Was that a mechanical drive? just to make sure
My System SpecsSystem Spec
05 Oct 2011   #58
v2kai

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by Beast52702 View Post
Replacing the board is a pain since you'll have to rebuild the whole system, I would try to absolutely rule out the videocard first.

Also, have you considered a clean install of windows onto a mechanical drive? just to rule out the ssd side of things.

*edit* i just read your post about installing onto new drive and frozen by morning. Was that a mechanical drive? just to make sure
yea that was a conventional hdd. I'm 90% sure it's mobo. Video card artifacts were usually during video playback and quite rare, I have a hunch those might be tied to power supply issues relating back to the root mobo problem. Just submitted support ticket with ASUS.
My System SpecsSystem Spec
07 Oct 2011   #59
Beast52702

Win 7 64bit Ultimate
 
 

Let us know if the problem persists after you have installed the new board.

Good Luck,

MP
My System SpecsSystem Spec
16 Dec 2011   #60
v2kai

Windows 7 Home Premium x64 SP1
 
 

Sorry for the long overdue reply. I ended up purchasing a new P8P67 EVO board and sold the RMA replacement, also got a new i5 to run with the EVO. The old processor is running in my other setup flawlessly and the old RAM is now with the EVO board so it seems it was MOBO related.
My System SpecsSystem Spec
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 System Freezing, Instability. New Build W7 x64




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