Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Weird assortment of lockups and such


27 Aug 2011   #1

Windows 7 Professional x64 (Retail)
 
 
Weird assortment of lockups and such

Ugh, I thought the days of having to completely reinstall Windows were going to be over with Windows 7, but maybe not. I've got a problem I just can't solve.

Symptoms:
- IE9 feezes after a while, have to force closed.
- Eudora E-mail (obsolete but I like it) stops responding, stays on screen even after attempt to force closed.
- VLC player sometimes stays in memory after closing normally, have to force closed with task manager before using again.
- Occasionally IE9 starts responding incorrectly to mouse input, such as zooming in and out instead of scrolling up and down with mouse wheel, or highlighting a block of text instead of following a link with a mouse click.
- Shutdown after these events can take several (meaning 3, 4, even 10 ) minutes.
- Usually everything works OK for a while after restart but then once one of these symptons shows up again, then it all goes to hell.

What I've tried:
- Scanned with multiple virus scanners. All show it's clean.
- Tried running with antivirus uninstalled altogether in case it was interfering. No help.
- Reset IE9, disabled all add-ons.
- Checked performance details in Event Log. Found critical shutdown and startup delays logged but no useful info on why.
- Cleared IE cache and overflow, defragged, cleared temp files.
- Ran Memtest86+ overnight, no errors found
- Removed half the RAM, then the other half. Errors persist.
- Ran CCleaner to view bad registry entries, nothing obvious turned up.
- Performed Eudora troubleshooting routine to remove any corrupted spooling or files, no change.

Any other ideas before I throw my hands in the air, wipe the drive and spend a week reinstalling all my programs? By the way this is an AMD Phenom X3 CPU on an Asus socket AM2+ MB with 8GB DDR2 RAM, onboard video, everything running stock, never overclocked. The system is not used for gaming. It's served me well for quite a while and I can't point to any recent changes I've made that could have set this off.


My System SpecsSystem Spec
.

27 Aug 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Well for one thing even if you believe you are in a full install situation there is something windows 7 can do that the previous versions didn't.
It's called a repair install, and it resets windows to defaults but keeps your programs and files.
Repair Install

Before taking that step there's still quite a few things we can try.
For starters follow the instructions here.
SFC /SCANNOW Command - System File Checker

Also if you don't mind taking a minute to do so, if you could follow the instructions here.
http://www.sevenforums.com/crashes-d...tructions.html
It will provide us with a copy of your system error log to look over which might spawn some more productive ideas than wild guesses based on symptoms.
(I realize you haven't had a bsod but that method is the easiest way to get us a copy of the system logs. )
You can simply zip and attach the files here using the paperclip icon above the box.
My System SpecsSystem Spec
28 Aug 2011   #3

Windows 7 Professional x64 (Retail)
 
 

SFC /scannow produced the following result:
Windows Resource Protection did not find any integrity violations.

I have attached the zip file containing BSOD dump and System Health Report.

As luck would have it I experienced a BSOD and failed startup on my last reboot, so the logs should reflect that.

If we can't find any obvious problems in the logs then i'm wondering if it's a hardware issue. It's behaving a little like an overheated CPU but my hardware status monitor is only reporting 42C temperature. I can still clean and apply new thermal paste if signs continue to point to that.

System specs are in my profile, and copied below. Note I was only running with 4GB RAM for the test as the other 4GB had been removed for troubleshooting (process of elimination).

Windows 7 Professional x64 (Retail)
AMD Phenom II X3 720
Asus M3A78-EM
4GB Patriot 800MHz DDR2 4-4-4-12 (as tested)
ATI 3200 (onboard)
Realtek onboard & M-Audio Delta 66
Dell 2209WA
WD5000AAKS (2, non-RAID), WD Green 1.5TB PSU
Antec 400W PSU
Arctic Cooling CPU cooler

Thanks!
My System SpecsSystem Spec
.


28 Aug 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

The only thing I see that's consistent is the Verizon ihamessenger service is hanging ... pretty much constantly.

Will your internet work without that service?
If so I would look into disabling it.
My System SpecsSystem Spec
28 Aug 2011   #5

Windows 7 Professional x64 (Retail)
 
 

I already removed it a day or two ago and it didn't solve the problem.
My System SpecsSystem Spec
29 Aug 2011   #6

Windows 7 Professional x64 (Retail)
 
 

This might have been a heat issue after all. After all the frustration of trying to troubleshoot Windows, I blew the dust out of the CPU heatsink fins with a can of compressed air and it's now running much cooler. I haven't experienced any more lockups since then (although I still think it takes a little too long to shut down).

If it starts acting up again I'll come back and update the thread. Otherwise thanks very much for the help.
My System SpecsSystem Spec
Reply

 Weird assortment of lockups and such




Thread Tools



Similar help and support threads for2: Weird assortment of lockups and such
Thread Forum
Series of weird events, now some of my games are acting weird Gaming
Weird assortment of dll, permissions and Graphics Driver errors General Discussion
W7 Random lockups BSOD Help and Support
Weird system error after weird BSOD BSOD Help and Support
frustrated with lockups BSOD Help and Support
BlueScreen and Lockups BSOD Help and Support
Random Lockups...HARD lockups BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:41 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33