need some help analyzing ( anyone with crash dump analysis skills)

mattwell · 09 Nov 2011

hey ic been getting these bsod frequently and would like to know the cause i have a feeling its a memory issue but dont know wat to do can anyone confirm that it is a memory issue here is the minidump files

jcgriff2 · 09 Nov 2011

Hi -

The 2 BSODs. . . bugchecks -
1. 0xb4 = video drivers unable to start
2. -

Code:

FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_wininit.exe

Exception code found in #2 - 0xc0000006 = I/O error

Run HDD diags - SeaTools for DOS - http://www.techsupportforum.com/2828431-post7.html

Regards. . .

jcgriff2

`

BSOD SUMMARY

Code:


Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\110911-8626-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Nov  9 23:29:59.468 2011 (GMT-5)
System Uptime: 0 days 0:00:11.498
Probably caused by : win32k.sys ( win32k!DrvDriverFailure+386 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xB4
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_0xB4_win32k!DrvDriverFailure+386
Bugcheck code 000000B4
Arguments fffffa80`04b0fc70 fffffa80`0497f000 fffffa80`04d58000 00000000`00000003
BiosVersion = 6.00 PG
BiosReleaseDate = 10/26/2010
SystemManufacturer = OEM
SystemProductName = OEM
MaxSpeed:     2800
CurrentSpeed: 2786

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\110211-8689-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Nov  2 16:25:48.074 2011 (GMT-5)
System Uptime: 0 days 0:14:26.104
BugCheck F4, {3, fffffa8005361b30, fffffa8005361e10, fffff80002f978b0}
Probably caused by : wininit.exe
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_wininit.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`05361b30 fffffa80`05361e10 fffff800`02f978b0
BiosVersion = 6.00 PG
BiosReleaseDate = 10/26/2010
SystemManufacturer = OEM
SystemProductName = OEM
MaxSpeed:     2800
CurrentSpeed: 2786

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

  

by jcgriff2     
             
         J. C. Griffith, Microsoft MVP   
             
           https://mvp.support.microsoft.com/profile/Griffith   


           www.sysnative.com
             
           www.jcgriff2.com 


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mattwell · 10 Nov 2011

sooo why am i getting bsod

jcgriff2 · 11 Nov 2011

I/O error indicates HDD may be failing.

Test HDD -

jcgriff2 said:

Exception code found in #2 - 0xc0000006 = I/O error

Run HDD diags - SeaTools for DOS - http://www.techsupportforum.com/2828431-post7.html

mattwell · 11 Nov 2011

oooo alright so im burning the hdd diagnostics to a cd now so its not a video card or RAM probelm corrrect ?

jcgriff2 · 11 Nov 2011

It's impossible for me to state with absolute conviction that the HDD is THE problem and rule all else out.

Given the I/O exception error, HDD diagnostics is warranted and the first place to start.