BSOD Please help!


  1. Posts : 4
    Windows 7 Professional 64 bit
       #1

    BSOD Please help!


    Hello, i have been having BSOD once every few days past couple of months and was hoping someone could help, I have uploaded the files from minidump.

    Thanks
      My Computer


  2. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #2

    Hello fbulut & Welcome to SevenForums!

    First thing I'm going to ask you, is to uninstall Gigabyte's Energy Saver program. Look in the Control Panel and see if you can find anything. It's a known BSOD cause.

    First thing to do
    Code:
    PROCESS_NAME:  des2svr.exe
    Upload the BSOD incoming after the uninstallation (if any).

    Inform me when you're done.

    Best Regards,
    FredeGail
      My Computer


  3. Posts : 4
    Windows 7 Professional 64 bit
    Thread Starter
       #3

    Hello, thanks for the quick response,
    I uninstall the energy saver program and after a few minutes later it crashed again.
    I attached the latest crash dump file and the bsod test files.
      My Computer


  4. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #4

    fbulut said:
    Hello, thanks for the quick response,
    I uninstall the energy saver program and after a few minutes later it crashed again.
    I attached the latest crash dump file and the bsod test files.
    Hello again.

    Second thing to do
    Code:
    MODULE_NAME: atikmdag
    
    IMAGE_NAME:  atikmdag.sys
    Update your ATI Graphic driver. It's old.

    Code:
    2: kd> lmvm atikmdag
    start             end                 module name
    fffff880`056b3000 fffff880`05ec4000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Fri Nov 26 03:46:44 2010 (4CEF1F94)
        CheckSum:         007CA105
        ImageSize:        00811000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Best Regards,
    FredeGail
      My Computer


  5. Posts : 4
    Windows 7 Professional 64 bit
    Thread Starter
       #5

    Hello,
    thaks for the quick responses
    I updated my ATI Graphic driver.
    It didn't crash for 2-3 days but today it crashed again twice,
    I uploded the dump files,
    thanks
      My Computer


  6. Posts : 4
    Windows 7 Professional 64 bit
    Thread Starter
       #6

    Turns out two of my memory sticks has problem, memtest86+ helped me find them.
    I took them out and send them for replacement
    I haven't seen blue screen since.
    thanks for your help guys
      My Computer


 

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