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Windows 7: BlueScreen

29 Aug 2011   #1

Windows 7 Professional 32-bit operating system
 
 
BlueScreen

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 8230C420
BCP3: B5D1EB14
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082911-16785-01.dmp
C:\Users\PC\AppData\Local\Temp\WER-39312-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt




THIS HAPPENED BEFORE..
AND THIS HAPPENED AGAIN NOW, AND THIS TIME IT HAPPENED TWICE..
WHAT SHOULD I DO?
WHAT WILL HAPPEN IF THIS BLUESCREEN PROBLEM WILL SHOW UP AGAIN?

I REALLY NEED YOUR HELP, I JUST A NEWBIE ABOUT COMPUTER STUFF..

I WILL REALLY APPRECIATE YOUR REPLIES
THANKS

My System SpecsSystem Spec
29 Aug 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by compnovice View Post
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 8230C420
BCP3: B5D1EB14
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082911-16785-01.dmp
C:\Users\PC\AppData\Local\Temp\WER-39312-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt




THIS HAPPENED BEFORE..
AND THIS HAPPENED AGAIN NOW, AND THIS TIME IT HAPPENED TWICE..
WHAT SHOULD I DO?
WHAT WILL HAPPEN IF THIS BLUESCREEN PROBLEM WILL SHOW UP AGAIN?

I REALLY NEED YOUR HELP, I JUST A NEWBIE ABOUT COMPUTER STUFF..

I WILL REALLY APPRECIATE YOUR REPLIES
THANKS

First dont double post please

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
29 Aug 2011   #3

Windows 7 Professional 32-bit operating system
 
 

First, I'm sorry for the double post. It wasn't my intention its just i posted it first in Performance & Maintenance and i thought it would be more appropriate if i post it here

Attachment 172694 ◄ there they are, the components of the minidump folder

i did the enabling of the minidump, what will happen after that? will the bluescreen happen again?

also, what are the causes of bluescreen?
are there signs that a bluescreen will happen?

*sorry for asking many question and hoping you'll be answering them... i'm just afraid to what will happen to the computer
thanks again
My System SpecsSystem Spec
.


30 Aug 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by compnovice View Post
First, I'm sorry for the double post. It wasn't my intention its just i posted it first in Performance & Maintenance and i thought it would be more appropriate if i post it here

Attachment 172694 ◄ there they are, the components of the minidump folder

i did the enabling of the minidump, what will happen after that? will the bluescreen happen again?

also, what are the causes of bluescreen?
are there signs that a bluescreen will happen?

*sorry for asking many question and hoping you'll be answering them... i'm just afraid to what will happen to the computer
thanks again

The causes of yours are related to memory. Called a memory exception it is usually caused by a driver.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier


Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
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