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Windows 7: BSOD several times a day

29 Aug 2011   #1
AmySkewed

Windows 7 Pro 64bit
 
 
BSOD several times a day

The most consistent BSOD is when the machine is coming back from sleep. I hit the mouse and the power light goes off. Re-booting gives me the error message showing there was a BSOD.

Also, it hung up running the WinNT6_BSOD_jcgriff utility, so this dump may not be complete

- x86 x64 ?
- the original installed Vista - but I did a reformat and clean install of Win 7 Pro 2 years ago
- full retail version?
-
- What is the age of system 3 years
- What is the age of OS installation 2 years

Other than the usual updates (Java, flash etc) I can't recall anything new or unusual. The built in cd drive has not worked consistently for a long time so that is the best guess as to where my issues lie.

System Health file is inside zipped folder


My System SpecsSystem Spec
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29 Aug 2011   #2
tejomon

Windows 7 Ultimate x32
 
 

Appears that DXG Kernel call to ATI driver failing - possibly ATI driver not starting.

Regards. . .
My System SpecsSystem Spec
29 Aug 2011   #3
AmySkewed

Windows 7 Pro 64bit
 
 

That's a start, but I can't find evidence that there is any ATI driver. My best recollection from when I did more maintenance is that is a graphics driver, but all that is listed in my "devices" and "add/remove" is Microsoft. I searched all of the devices and can't figure out where ATI comes into play at all.

Can you point me in the right direction?
My System SpecsSystem Spec
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29 Aug 2011   #4
tejomon

Windows 7 Ultimate x32
 
 

Check if you are using the latest video device driver and that the driver is correctly matched to the video adapter model.
You can use a product like driver genius to verify you have the latest drivers and help keep all your drivers up-to-date. If you're comfortable with driver installations, you can individually find and install current drivers.
A some of the most popular video driver download sites:
My System SpecsSystem Spec
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 BSOD several times a day




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