|29 Aug 2011||#1|
| || |
Safe mode or System Recovery Options won't load
I own a relatively new Toshiba Satellite L655 S5165 running Windows 7 64bit. I've owned it since June of this year.
Since this Thursday, I have been unable to boot windows normally. The first day I was able to run Windows Startup Recovery, however, once it finished running it I received a message about how "Startup Repair failed to repair the problem". I tried Startup Repair about two more times after that (3 times in total), but to no avail. I then used the F8 option and booted into safe mode to try and utilize System Restore - I was only given one restore point option (one day before my computer stopped working), so I chose that one. After letting the computer do it's thing for a couple of hours, I return only to find that System Restore has too failed to repair the problem.
Fast forward a couple days, my computer now won't boot in safe mode (crashes before it finishes loading) or run system recovery. I did a clean factory OS reinstall last month after encountering similar problems to this, so I was planning to do that as a last resort. But now once I go to select an option from the F8 Advanced Boot Options loading screen, after hitting the "Repair your Computer" option and waiting through the "Windows is loading files" screen, all I get is a black screen and cursor, nothing will load! I can't even do a reinstall.
I've tried disconnecting the AC adapter and battery and restarting it, but still the same results. Could this be a hardware problem? I've never dropped or hit my laptop and I always use a laptop fan whenever the computer is on. I've done regular virus and malware scans using AVG, so I don't think this is a virus problem.
Thank you for any assistance! Please let me know more information or specs are needed.
|My System Specs|
|29 Aug 2011||#2|
| || |
A useful link here: win 7, 64 bit will not boot,do system restore,go in safe mode,or boot - Microsoft Answers
However, I do think you may have a faulty hard drive.
As you've only had the computer for a few months it should still be under warranty and I think you should contact Toshiba Support as soon as is practical.
|My System Specs|
|Similar help and support threads for2: Safe mode or System Recovery Options won't load|
|System will only start in Safe mode, Clean virus in safe mode||General Discussion|
|FBI / Bundespolizei virus without Safe mode and system recovery||System Security|
|Windows Normal Mode Crashes to BSOD and Safe Mode doesn't load||BSOD Help and Support|
|BSOD Cant load anything no safe mode or normal mode||BSOD Help and Support|
|bsod 7B, can't safe mode, tried all options still not working||BSOD Help and Support|
|System recovery options screen stals, cant select options||BSOD Help and Support|
|SATA Drivers - Load in Windows Recovery Options||Tutorials|
|Our Sites ||Site Links ||About Us ||Find Us |
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
All times are GMT -5. The time now is 12:42 AM.