BSOD playing WoW - happens occasionally

I read the BSOD Posting Instructions thread and zipped up the appropriate information/files so hopefully someone can help me out...

Deception said:

I read the BSOD Posting Instructions thread and zipped up the appropriate information/files so hopefully someone can help me out...

Easy, your 2+ year old Kaspersky. I would remove and replace it with Microsoft Security Essentials

http://support.kaspersky.com/downloa...vremover10.zip

Virus, Spyware & Malware Protection | Microsoft Security Essentials

Deception said:

I'm using Microsoft Security Essentials. Why is this not showing it? wtf..

Can someone tell me why this isn't updated? zigzag somehow knew I used Kaspersky yet I ran this test today and don't even have that installed anymore....

Your newest DMP has Kaspersky installed and loading. (see snip)

So maybe I haven't had them as recent as I thought... hmmm.. maybe i've just been freezing up and haven't to power down by pressing the power button. Would any of the stuff I provided show those freeze ups and such? It happens a lot when i'm just sitting on Facebook and such.

Deception said:

So maybe I haven't had them as recent as I thought... hmmm.. maybe i've just been freezing up and haven't to power down by pressing the power button. Would any of the stuff I provided show those freeze ups and such? It happens a lot when i'm just sitting on Facebook and such.

For freezing check event viewer

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for the critical errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

zigzag3143 said:

For freezing check event viewer

When you find them please note the event ID, and the source codes and tell us what they are.

Event ID 1002...

I'll just post screenshots of the details.

zigzag3143 said:

Deception said:

zigzag3143 said:

For freezing check event viewer

When you find them please note the event ID, and the source codes and tell us what they are.

Event ID 1002...

I'll just post screenshots of the details.

We are looking for critical errors that say app hang, or app crash. Critical errors have a red sign in the left hand column. That is a level 2 informational alert only.

Plus we need event ID 1022 AND source ???????

I posted it in the screenshot... It has everything you just listed.

In case you can't see it...

Source: Application Hang
Event ID: 1022

Deception said:

zigzag3143 said:

For freezing check event viewer

When you find them please note the event ID, and the source codes and tell us what they are.

Event ID 1002...

I'll just post screenshots of the details.

My apologies. You are correct. Event ID 1002 is often related to .NET framework.

Can you run a system file check and report the results?

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.

Here are the results..