Windows 7: random bsods when playing wow or playing movies

azaron81 · 29 Aug 2011

HI there
im hopeing someone can help me solve this im stumped about what the error is.
it only accurs when im ether playing online games or watching movies. my driver says it's up to date, but ill post the bsod.

Jonathan_King · 29 Aug 2011

Hello,

Start on some hardware tests, namely the three Prime95 tests and Memtest86.

http://www.sevenforums.com/tutorials...t-prime95.html

RAM - Test with Memtest86+

If you have another graphics card you can try out, that would also be a good idea.

Also, what is the make/model of your PSU?

...Summary of the dumps:

Code:


Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Aug 21 07:54:57.147 2011 (UTC - 4:00)
System Uptime: 0 days 1:42:01.302
Probably caused by : ntkrnlmp.exe ( nt!KiProcessExpiredTimerList+72 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_nt!KiProcessExpiredTimerList+72
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Aug 21 00:58:01.762 2011 (UTC - 4:00)
System Uptime: 0 days 1:39:51.933
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+29 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+29
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Aug 15 08:14:44.638 2011 (UTC - 4:00)
System Uptime: 0 days 3:12:24.432
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+745c )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Fri Jul 29 02:42:50.958 2011 (UTC - 4:00)
System Uptime: 0 days 8:41:19.443
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a3 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a3
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jul 24 17:36:21.536 2011 (UTC - 4:00)
System Uptime: 0 days 0:40:53.801
Probably caused by : ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+a0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_nt!ExpScanGeneralLookasideList+a0
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Fri Jul 22 18:31:45.592 2011 (UTC - 4:00)
System Uptime: 0 days 1:51:36.108
Probably caused by : Ntfs.sys ( Ntfs!NtfsFilterCallbackAcquireForCreateSection+38 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_Ntfs!NtfsFilterCallbackAcquireForCreateSection+38
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Fri Jul 22 16:39:32.931 2011 (UTC - 4:00)
System Uptime: 0 days 0:10:19.447
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  Fallout3.exe
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Thu Jul 21 01:34:50.909 2011 (UTC - 4:00)
System Uptime: 0 days 2:40:23.424
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for dxgmms1.sys - 
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+745c )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Wed Jul 20 22:25:18.391 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:50.813
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+3710bb )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+3710bb
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Debug session time: Wed Jul 20 19:52:10.327 2011 (UTC - 4:00)
System Uptime: 0 days 2:34:57.842
Probably caused by : ?????_?????? ( ?????Á??????>+1709a88 )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_?????_??????_+1709a88
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Aug 29 21:55:14.478 2011 (UTC - 4:00)
System Uptime: 0 days 2:40:02.728
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+234 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+234
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Aug 28 08:47:41.089 2011 (UTC - 4:00)
System Uptime: 0 days 8:48:49.417
Probably caused by : dxgmms1.sys ( dxgmms1!VidMmDestroyAllocation+46 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Wow.exe
FAILURE_BUCKET_ID:  X64_0x3B_dxgmms1!VidMmDestroyAllocation+46
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Aug 27 02:20:41.456 2011 (UTC - 4:00)
System Uptime: 0 days 7:12:26.706
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_DEVICE::RemoveCommitment+22 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_DEVICE::RemoveCommitment+22
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Aug 25 04:08:02.957 2011 (UTC - 4:00)
System Uptime: 0 days 10:56:09.207
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a3 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+a3
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Aug 22 04:06:58.018 2011 (UTC - 4:00)
System Uptime: 0 days 8:17:01.173
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::FlushPendingCPUAccess+57 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_SEGMENT::FlushPendingCPUAccess+57
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Aug 22 21:02:11.749 2011 (UTC - 4:00)
System Uptime: 0 days 0:38:24.999
Probably caused by : dxgmms1.sys ( dxgmms1!VidMmQueryAllocationSizeInSystemMemory+3 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Wow.exe
FAILURE_BUCKET_ID:  X64_0x3B_dxgmms1!VidMmQueryAllocationSizeInSystemMemory+3
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Aug 22 05:30:49.340 2011 (UTC - 4:00)
System Uptime: 0 days 1:23:20.495
Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectSafe+c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Vindictus.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ObReferenceObjectSafe+c
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Aug 21 19:41:57.332 2011 (UTC - 4:00)
System Uptime: 0 days 0:11:26.503
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2d8a1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xDE
PROCESS_NAME:  msiexec.exe
FAILURE_BUCKET_ID:  X64_0xDE_nt!_??_::FNODOBFM::_string_+2d8a1
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Aug 21 19:29:39.388 2011 (UTC - 4:00)
System Uptime: 0 days 2:38:02.543
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b
BiosReleaseDate = 05/20/2010
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

azaron81 · 29 Aug 2011

the power supply right ?
Newegg.com - CORSAIR HX Series CMPSU-1000HX 1000W ATX12V 2.2 / EPS12V 2.91 SLI Ready CrossFire Ready 80 PLUS Certified Modular Active PFC Compatible with Core i7 Power Supply

i only have the one graphics card. but it needs replaced anyways. i dont no when i can do that im hopeing thats not causing the problems.

Jonathan_King · 30 Aug 2011

Yep, PSU = Power Supply Unit. It looks like you've got a good one, I doubt it's the issue.

Try the Prime95 and Memtest86 tests, hopefully we won't need to replace the video card.

azaron81 · 31 Aug 2011

ok i downloaded the prime 95 and im not sure what im sopose to do after the tests, do i somehow link it to you on here? and the other memtest86 i dont understand how to download it, there are files that wont let me run.

azaron81 · 31 Aug 2011

btw i started the first test for the prime 95 how long does it stay up for, and do i do this with all the tests?

Jonathan_King · 01 Sep 2011

Let each Prime95 test run for about 3 hours. If no errors, stop it.

For Memtest86, see the tutorial: RAM - Test with Memtest86+

It will tell you what to download and what to do with the files.

Windows 7: random bsods when playing wow or playing movies

random bsods when playing wow or playing movies problems?