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Windows 7: BSOD when computer starts, need help to analyse .dmp files


30 Aug 2011   #1

Windows 7 ultimate x64
 
 
BSOD when computer starts, need help to analyse .dmp files

Hello!
I have been having alot of blue screens, I can't have to computer on for more than 3 minutes before it blue screens and I have no idea what is causing it. There for i need help to analyse these .dmp files.


My System SpecsSystem Spec
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30 Aug 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by warblinghat View Post
Hello!
I have been having alot of blue screens, I can't have to computer on for more than 3 minutes before it blue screens and I have no idea what is causing it. There for i need help to analyse these .dmp files.
Related to hardware. I would remove Symantec as a first step and replace it with Microsoft Security essentials

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Virus, Spyware & Malware Protection | Microsoft Security Essentials


If you are still BSOD'ing read this

Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
30 Aug 2011   #3

Windows 7 ultimate x64
 
 

Thanks will try it out and report back if it works
My System SpecsSystem Spec
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31 Aug 2011   #4

Windows 7 ultimate x64
 
 

IT WORKED!!!
I removed Norton and my computer stopped blue screening!
But now i got a new problem when i just start the computer and wait for the desktop to come up it sometimes freezes like 80% of the times.
My System SpecsSystem Spec
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 BSOD when computer starts, need help to analyse .dmp files




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