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Windows 7: BSOD when PC idle

30 Aug 2011   #1
glaustin

win7 pro 64bit and XP Pro 32bit SP3
 
 
BSOD when PC idle

Hi Guys
After a calm year my system has BSOD a couple of times in the last three weeks.

Unfortunately I wasn't at my desk when it went today and only saw it as it switched off so I couldn't get the error ref. I'm not sure if you can help at this stage but I do attach a zip containing my OS details, minidump folder and Health check HTML as asked in posting instructions. Is that enough to help with any advice or do I need to catch the next BSOD event for the error ref and repost?

Regards,
Graham


My System SpecsSystem Spec
.
30 Aug 2011   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

No need to catch the BSOD in the act; all data can be collected after the fact. In fact, all the info we use is found in the jcgriff2 report you uploaded.

Start by installing SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

Next, flash the F13 BIOS from here: GIGABYTE - Motherboard - Socket 1366 - GA-EX58-UD4P (rev. 1.0)

You might also run the three Prime95 tests: http://www.sevenforums.com/tutorials...t-prime95.html

...Summary of the dumps:
Code:

Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Fri Aug 26 12:11:07.392 2011 (UTC - 4:00)
System Uptime: 0 days 2:42:00.703
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+53d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExAllocatePoolWithTag+53d
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Thu Aug 25 12:29:22.213 2011 (UTC - 4:00)
System Uptime: 0 days 8:37:51.524
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+1e4 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
FAILURE_BUCKET_ID:  X64_0x50_nt!ExDeferredFreePool+1e4
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Fri Aug 19 10:17:51.484 2011 (UTC - 4:00)
System Uptime: 0 days 0:47:08.684
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+29f17 )
BUGCHECK_STR:  0x1a_5003
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+29f17
BiosReleaseDate = 05/11/2009
SystemProductName = EX58-UD4P
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
31 Aug 2011   #3
glaustin

win7 pro 64bit and XP Pro 32bit SP3
 
 

Many thanks, Jonathan; I'll try the links you gave. A separate problem I'm trying to solve in other threads/ forums is my PC's problem installing SP1 (i.e. it won't...)

Regards,
Graham
My System SpecsSystem Spec
.

06 Sep 2011   #4
glaustin

win7 pro 64bit and XP Pro 32bit SP3
 
 

Hi Jonathan
I downloaded Driver Agent and found there's several that Windows Driver Update says are up to date but DA says aren't.

I've been manually updating these drivers (as I don't trust DA) but I can't find the Braodcom driver you first mentioned. In my device manager my network adapters are either RealTek or Cisco. Am I looking in the wrong place?

Unfortunately so far none of my upgrades have worked and I'm getting worried the BSOD is deeper than a driver replacement
My System SpecsSystem Spec
07 Sep 2011   #5
Jonathan_King

Windows 7 Professional x64
 
 

Hi there,

Not sure what Broadcom driver I mentioned, honestly. Where did you see that?

Have you flashed the BIOS and run the 3 Prime95 tests yet? If so, and BSODs continue, upload a new jcgriff2 report: http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
07 Sep 2011   #6
glaustin

win7 pro 64bit and XP Pro 32bit SP3
 
 

Hi Jonathan. Thanks. I'm not sure what a flashing the BIOS is but I'll try it. Re your message it appeared in the attached mail but on looking I can't see it on the board!? Strange.

Regards,
Graham
My System SpecsSystem Spec
07 Sep 2011   #7
Jonathan_King

Windows 7 Professional x64
 
 

I do remember posting something and then deleting it because it was the wrong person's BSOD thread. Perhaps this was that thread!

Flashing the BIOS is updating the firmware on the BIOS chip on the motherboard, which carries out certain activities. To do that, just run the EXE file provided on the downloads page.
My System SpecsSystem Spec
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