New
#1
BSOD-Bad Pool Header 0x19 Multiple Dell Laptops
I have multiple new(2011) dell laptops 2 different models, all running windows 7. They work fine on the company network. But when the users take them home and get on VPN they get a BSOD Bad Pool Header 0x19 (0x20, 0xFFFFFFFFB98807E0, 0xFFFFFFFFB9880840, 0x80C0006). It seems to point to dne2000.sys file. If someone could tell me what is causing this exactly and how to fix it. I would appreciate it very much. I am stuck. I have attached the dump files for 2 laptops that are having the error. If there is anything else you need let me know. Thanks.