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Windows 7: BSOD on DELL OPTIPLEX 755

30 Aug 2011   #1
ar5384

Windows 7 Ultimate x64
 
 
BSOD on DELL OPTIPLEX 755

I have DELL OPTILPLEX 755 with 2.5 GB RAM and NVIDIA GeForce 7100 GS. It constantly restarts with BSOD

x64 (64-bit)

- the original installed OS on the system? - Windows 7 Ultimate
- an OEM or full retail version? - Full retail
- What is the age of system (hardware)? - bought it a month ago but it's released in markets much before that date
- What is the age of OS installation (have you re-installed the OS?) - 2 weeks

Note that I tried removing one of my RAMs to diagnose so the dump files may contain different info based on the existing HW installed at that time



My System SpecsSystem Spec
.

30 Aug 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ar5384 View Post
I have DELL OPTILPLEX 755 with 2.5 GB RAM and NVIDIA GeForce 7100 GS. It constantly restarts with BSOD

x64 (64-bit)

- the original installed OS on the system? - Windows 7 Ultimate
- an OEM or full retail version? - Full retail
- What is the age of system (hardware)? - bought it a month ago but it's released in markets much before that date
- What is the age of OS installation (have you re-installed the OS?) - 2 weeks

Note that I tried removing one of my RAMs to diagnose so the dump files may contain different info based on the existing HW installed at that time
Easy related to your Kaspersky. I would remove and replace with Microsoft Security essentials

http://support.kaspersky.com/downloa...vremover10.zip

Virus, Spyware & Malware Protection | Microsoft Security Essentials
My System SpecsSystem Spec
31 Aug 2011   #3
ar5384

Windows 7 Ultimate x64
 
 

I already did this suspecting it's AV problem and here you come to confirm it.
It's stable now for about an hour. Hopefully this nightmare is over.

Thanks zigzag3143 for such a quick response.

One last question, is MSE a trusted AV compared to Kaspersky?
My System SpecsSystem Spec
.


31 Aug 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ar5384 View Post
I already did this suspecting it's AV problem and here you come to confirm it.
It's stable now for about an hour. Hopefully this nightmare is over.

Thanks zigzag3143 for such a quick response.

One last question, is MSE a trusted AV compared to Kaspersky?
From a BSOD perspective it is much better. In terms of an all around AV I would say they are about even.

I dont use either of them.
My System SpecsSystem Spec
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 BSOD on DELL OPTIPLEX 755




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