New
#1
BSOD when System is idle
Hi there,
When my system is idle, it shuts down and I get the BSOD and am told to start it normally, safe mode etc.
I will be so grateful if you can help me resolve this problem!!
(i've attached the generated files that you specified to this post
The report is also included in the ZIP folder)
The error is:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80042D9A10
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8003DE2C10
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\090111-19016-01.dmp
C:\Users\Melissa\AppData\Local\Temp\WER-47408-0.sysdata.xml
SYSTEM SPECS:
Sony Electronics
Viao Computer
Intel(R) Core ™ i3 CPU M350 @ 2.27 GHz 2.27 GHz
RAM 4.0 GB (3.67 GB usable)
64 bit OS
System is 1 year old.
Original OS is still installed.