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Windows 7: BSOD - Usually while in a game.


02 Sep 2011   #1

Windows 7 Ultimate x64
 
 
BSOD - Usually while in a game.

I built this computer back in Feb, it has been crashing since then due to bad RAM, I didn't have the money to replace them, nor could I RMA because they wanted me to send all the sticks, 3/4 where bad, and I can't afford the down time waiting for weeks on an RMA. I have since replaced them, and reinstalled windows, all under the assumption everything would be working fine afterwards, which sadly hasn't happened.



Computer Specs;
Mobo: GA-870A-UD3
Processor: AMD Phenom™ II X6 Black
Graphics: XFX ATI Radeon™ HD 5750 Single Slot
RAM: 4GB G.Skill DDR3 PC3-10666 1333MHz Ripjaw Series (8-8-8-24) Dual Channel kit
PSU: PowerCool 750W PC-750AUBAM Dual 12v V2.2 80+ Efficiency Modular PSU
HDD: x3 Western Digital Caviar 1TB SATAII 64MB Cache 3.5-inch Green Internal Hard Drive
Windows 7 Ultimate x64



What I have tried;
Uninstalling CCC, since it was in two of the minidumps.

Uninstalling usbfilter.sys, it was listed as a bad driver by Driver Verifier.

Uninstalling RTKVHD64.exe, and reinstalled, only to remove it again. Listed by Driver Verifier.

Ran MemTest for 12 hours on the new ram, with nothing found.

Reinstalled Windows.

Checked the Temps, they seem fine.

Ran WD Lifeguard, C: drive passed even the 4hr long test.

Ran Prime64 on the CPU for an hour with no crash.

Disabled Catalyst A.I.

Disabled AMD Powerplay.

Ran Furmark for about 20minutes with no error. I decided to stop when the temp reached 90C on the card.



More info;
I tend to crash almost right away when loading into the Borderlands "World", I can sit on the menu all day. I can crash within 10 seconds, but no more than 5 minutes in usually.

Team Fortress 2, Day of Defeat, Counter Strike, all crash within 30minutes, it seems to take its time, however I left Team Fortress 2 on all night last night on the menu, but when I came and sat down in the morning and went into the game, it crashed the computer almost instantly.

League of Legends has a mind of its own, some days it crashes 2-6 times a day, sometimes not at all.

Minecraft, is a bit random, it crashes when it feels like it.

The computer sometimes crashes, but rarely, while on my desktop/internet browsing, but 75% of those are almost right away after a game BSODed the computer, and I am just logged back into my desktop, starting to reopen my programs.

Roughly 90% of these crashes are from while playing a game.

I do not run any Over Clocks.

No dust.


Temperatures (No load);
Ambient: 16.5C
Mobo: 35C
Processor: 33C
NB: 80C (bad sensor, reported problem with the mobo model).
HDDs: 33-35C
Graphics: 58C

My System SpecsSystem Spec
.

02 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by colax View Post
I built this computer back in Feb, it has been crashing since then due to bad RAM, I didn't have the money to replace them, nor could I RMA because they wanted me to send all the sticks, 3/4 where bad, and I can't afford the down time waiting for weeks on an RMA. I have since replaced them, and reinstalled windows, all under the assumption everything would be working fine afterwards, which sadly hasn't happened.



Computer Specs;
Mobo: GA-870A-UD3
Processor: AMD Phenom™ II X6 Black
Graphics: XFX ATI Radeon™ HD 5750 Single Slot
RAM: 4GB G.Skill DDR3 PC3-10666 1333MHz Ripjaw Series (8-8-8-24) Dual Channel kit
PSU: PowerCool 750W PC-750AUBAM Dual 12v V2.2 80+ Efficiency Modular PSU
HDD: x3 Western Digital Caviar 1TB SATAII 64MB Cache 3.5-inch Green Internal Hard Drive
Windows 7 Ultimate x64



What I have tried;
Uninstalling CCC, since it was in two of the minidumps.

Uninstalling usbfilter.sys, it was listed as a bad driver by Driver Verifier.

Uninstalling RTKVHD64.exe, and reinstalled, only to remove it again. Listed by Driver Verifier.

Ran MemTest for 12 hours on the new ram, with nothing found.

Reinstalled Windows.

Checked the Temps, they seem fine.

Ran WD Lifeguard, C: drive passed even the 4hr long test.

Ran Prime64 on the CPU for an hour with no crash.

Disabled Catalyst A.I.

Disabled AMD Powerplay.

Ran Furmark for about 20minutes with no error. I decided to stop when the temp reached 90C on the card.



More info;
I tend to crash almost right away when loading into the Borderlands "World", I can sit on the menu all day. I can crash within 10 seconds, but no more than 5 minutes in usually.

Team Fortress 2, Day of Defeat, Counter Strike, all crash within 30minutes, it seems to take its time, however I left Team Fortress 2 on all night last night on the menu, but when I came and sat down in the morning and went into the game, it crashed the computer almost instantly.

League of Legends has a mind of its own, some days it crashes 2-6 times a day, sometimes not at all.

Minecraft, is a bit random, it crashes when it feels like it.

The computer sometimes crashes, but rarely, while on my desktop/internet browsing, but 75% of those are almost right away after a game BSODed the computer, and I am just logged back into my desktop, starting to reopen my programs.

Roughly 90% of these crashes are from while playing a game.

I do not run any Over Clocks.

No dust.


Temperatures (No load);
Ambient: 16.5C
Mobo: 35C
Processor: 33C
NB: 80C (bad sensor, reported problem with the mobo model).
HDDs: 33-35C
Graphics: 58C

Dmps report the three newest crashes were Related to atikmdag.sys ATI Radeon Kernel Mode Driver. I would re-install using this method. It may not be the driver but the card, vram, power, heat, etc) but the driver is the easiest place to start.

I know you have removed CC but wonder if some remnants werent left behind.


When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using

Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.



Also please run a system file check


Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.
My System SpecsSystem Spec
02 Sep 2011   #3

Windows 7 Ultimate x64
 
 

I removed the driver via device manager, and then ran driver sweeper, rebooted, installed the Drivers ONLY, and rebooted again.

If your reffering to the "dirty drive", that is my external hard drive.

SFC came up clean, I had tried it earlier, but I reran it just for you, and it came up clean again.

Code:
C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.



I tried running Borderlands, I crashed again in about 15 seconds.

I have enclosed a new folder, it should have 2-3 new dumps in it, along with the old ones, it also contains a fresh perfmon.
My System SpecsSystem Spec
.


03 Sep 2011   #4

Win 8 Release candidate 8400
 
 

Newest ones are reporting a memory exception. May have been caused by memory, or a driver.



1-Memtest.


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier


Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
03 Sep 2011   #5

Windows 7 Ultimate x64
 
 

Small update;

Memtest was clean.
I have removed 2 sticks of ram, and can play games perfectly fine with them.
I readd 2 sticks, I crash again.
I swap the two sticks into other slots, I do not crash.
I tried the other sticks, no crash.

So essentially I am only crashing when I have 4 sticks in, the computer is stable with just 2 no matter what slots.

Any input?
My System SpecsSystem Spec
03 Sep 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by colax View Post
Small update;

Memtest was clean.
I have removed 2 sticks of ram, and can play games perfectly fine with them.
I readd 2 sticks, I crash again.
I swap the two sticks into other slots, I do not crash.
I tried the other sticks, no crash.

So essentially I am only crashing when I have 4 sticks in, the computer is stable with just 2 no matter what slots.

Any input?
Might be one mobo slot that you dont use when you have only two sticks.
My System SpecsSystem Spec
03 Sep 2011   #7

Windows 7 Ultimate x64
 
 

I have the RAM in slot 1&2 at the moment, but if I move it to 3&4, it is stable also.
My System SpecsSystem Spec
03 Sep 2011   #8

Window 7 Ultimate x64
 
 

Just curious, what kind of antivirus you using?
My System SpecsSystem Spec
04 Sep 2011   #9

Windows 7 Ultimate x64
 
 

Avast Free.

Time for dumb question of the day.

Does match pairs need to be placed apart.

IE;
Slot 1 and 3 are blue, Slot 2 and 4 are white.

Do I need to put matched pair #1 into 1 and 3, and matched pair #2 into 2 and 4.





If that made any sense.....




Ok doing that has made it a lot more stable, but it still crashes after 1hour-ish. I will run driver verifier tonight and post the results tomorrow.
My System SpecsSystem Spec
05 Sep 2011   #10

Windows 7 Ultimate x64
 
 

No window crashes last night with driver verifier on. I was running all non Microsoft drivers.
My System SpecsSystem Spec
Reply

 BSOD - Usually while in a game.




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