I bought a new HP Pavilion Laptop G series days ago its running windows 7 and today it wont start up. on start up it displays the HP logo and gives the option to go the 'start up menu' then moves to a black screen with a flashing cursor.
I've entered the start up menu and tried every option in the system recovery section to get it to start to windows normally. This includes a system restore, System Recovery and Minimized image recovery.
I haven't yet made the recovery disks from the partition drive, so i don't have the option to boot from them.
I tried to start in safe mode but F8 does nothing, it just beeps at me. I've tried F8 safe mode a few times and it's not working.
I had an old system recovery disk so I booted from disk and loaded that. I tried the start up repair but it didn't work
I ran cmd and tried chkdsk /f command and also fixmbr or fix boot or maybe both I can't remember now.
below is some info I got from the recovery disk that didn't work
Problem event name: startupRepairV2
problem signature 01: ExternalMedia
problem signature 02: 6.0.6001.18000.0.0.0.0
problem signature 03: 0
problem signature 04: 65536
problem signature 05: unknown
problem signature 06: unknown
problem signature 07: unknown
problem signature 08: unknown
problem signature 09: unknown
problem signature 10: unknown
Os Version: 6.0.6001.2.1.2.0.256.1
Local ID: 1033