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Windows 7: Laptop freezing, not booting


02 Sep 2011   #1

w7 professional
 
 
Laptop freezing, not booting

Hi all
My laptop has suddenly started freezing, and sometimes not booting.
I have updated all the drivers and sometimes it runs ok for a short while.
I'm running Windows 7 home premium 64 bit, not the original OS, think it's a retail version.
Laptop is a Dell Vostro 1510, about 3 years old.
Thanks for any help
Jeff


My System SpecsSystem Spec
.

02 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by steadyeddie View Post
Hi all
My laptop has suddenly started freezing, and sometimes not booting.
I have updated all the drivers and sometimes it runs ok for a short while.
I'm running Windows 7 home premium 64 bit, not the original OS, think it's a retail version.
Laptop is a Dell Vostro 1510, about 3 years old.
Thanks for any help
Jeff
Jeff

There were no DMP files in your upload. Please try this method

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
03 Sep 2011   #3

w7 professional
 
 

Hi
I eventually couldnt get onto the desktop at all, even in safe made, so did a system image restore and since then things seem to be stable, if a little sluggish.
Thanks for the help.
Jeff
My System SpecsSystem Spec
.


04 Sep 2011   #4

w7 professional
 
 

Hi again
Still having problems getting onto the desktop although I can now get on in safe mode.
I've attached my minidump folder.
Thanks
My System SpecsSystem Spec
Reply

 Laptop freezing, not booting




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