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Windows 7: DRIVER_IRQL_NOT_LESS_OR_EQUAL BSOD while browsing, listening to music


02 Sep 2011   #1

Windows 7 Home Premium 64bit
 
 
DRIVER_IRQL_NOT_LESS_OR_EQUAL BSOD while browsing, listening to music

Hello!

About two hours ago I got a BSOD while browsing with Chrome and listening to music (foobar2000). I had a Thunderbird, TweetDeck, Skype, uTorrent, Speedfan, Rainmeter and probably some more stuff running in the background. My antivirus software is Microsoft Security Essentials. Roughly a week ago I had another BSOD with about the same programs running and I think the error was the same. I'm using a Windows 7 Home Premium 64bit OEM which was installed about 2 weeks ago.

Also, sometimes when I unplug my mouse from the USB the screen becomes black for a couple of seconds (I believe dwm.exe restarts for some reason) and then returns to normal. Could it be the mouse or a driver?

System specs:
i5-480m
8GB RAM
640GB Toshiba
GF GT420m + Integrated Intel GPU (NVidia Optimus)

My System SpecsSystem Spec
.

02 Sep 2011   #2

Windows 7 Ultimate x64
 
 

How hard are you running your internet connection with utorrent?

Code:
0: kd> kb
RetAddr           : Args to Child                                                           : Call Site
fffff800`02cc51e9 : 00000000`0000000a 00000000`0003fff8 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff800`02cc3e60 : fffffa80`08185a18 00000000`00000004 00000000`00000000 fffffa80`08b06c50 : nt!KiBugCheckDispatch+0x69
fffff880`0148e815 : 00000000`00000000 fffffa80`082d3490 00000000`00000000 fffffa80`08b06c50 : nt!KiPageFault+0x260
fffff880`018f7704 : fffffa80`073c4480 fffff880`018f90da 00000000`00000000 00000000`00000000 : ndis!NdisAllocateCloneNetBufferList+0x405
fffff880`02c477e0 : fffffa80`09952820 00000000`00000000 fffffa80`08b05010 fffff880`00000000 : fwpkclnt!FwpsAllocateCloneNetBufferList0+0xa4
fffff880`02c47b58 : fffffa80`08b05010 fffffa80`073c4350 00000000`00000000 fffffa80`07391670 : tunnel!TeredoWfpIndicationWorker+0x228
fffff880`02c4c4e6 : 00000000`00000000 fffff880`01719da8 fffffa80`08b05010 00000000`00000000 : tunnel!TeredoWfpOffloadSendNbl+0x108
fffff880`015444f1 : 00000000`00000002 00000000`00000000 fffff880`00000000 fffffa80`00000000 : tunnel!TunnelUserSendNetBufferList+0xae
fffff880`015445d5 : 00000000`00000000 fffffa80`0865b1a0 00000000`00000000 00000000`00000000 : ndis!ndisMSendNBLToMiniport+0xb1
fffff880`01741d0e : 00000000`00000000 00000000`00000000 fffffa80`08b07850 fffff880`01765c34 : ndis!NdisSendNetBufferLists+0x85
fffff880`0173eee7 : fffff880`01859800 00000000`00000000 00000000`00000000 fffff880`000086dd : tcpip!IppFragmentPackets+0x39e
fffff880`01741335 : 00000000`00000000 fffffa80`0a1f2e80 fffff880`0a6dd398 fffff880`00000000 : tcpip!IppDispatchSendPacketHelper+0x87
fffff880`0173fa73 : 00000000`00000011 00000000`00000000 00000000`00000028 fffff880`00000000 : tcpip!IppPacketizeDatagrams+0x2d5
fffff880`01742ede : fffff880`0a6ddd00 00000000`00000b04 fffff880`01859800 fffffa80`0b267490 : tcpip!IppSendDatagramsCommon+0x753
fffff880`0171f2a5 : 00000000`00000002 fffff800`02c04a56 fffffa80`08cae800 fffffa80`08dbaa70 : tcpip!IpNlpSendDatagrams+0x3e
fffff880`01744efe : fffffa80`08b05510 00000000`00000504 fffff880`01859800 fffffa80`0b267490 : tcpip!IppSlowSendDatagram+0x75
00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!IpNlpFastSendDatagram+0xd5e
I'm not 100% completely sure but the BSOD is from your networking adapter update the drivers and don't try to connect to too many connections at once this can cause this to happen especially with uttorent when not configured correctly.
My System SpecsSystem Spec
02 Sep 2011   #3

Windows 7 Home Premium 64bit
 
 

Quote:
How hard are you running your internet connection with utorrent?
Not much, at least for today. I've never had such problems when using the older version of utorrent even with much more network load. Anyway, thanks, I'll change the settings, update the driver and see what happens. Could anyone please confirm that the problem is from the network adapter/driver?
My System SpecsSystem Spec
.


02 Sep 2011   #4

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by hghristov View Post
Quote:
How hard are you running your internet connection with utorrent?
Not much, at least for today. I've never had such problems when using the older version of utorrent even with much more network load. Anyway, thanks, I'll change the settings, update the driver and see what happens. Could anyone please confirm that the problem is from the network adapter/driver?
yes seth500 is right windows debugger blames
Quote:
BugCheck D1, {3fff8, 2, 1, fffff8800148e815}

Probably caused by : fwpkclnt.sys
which is a Microsoft Windows Vista Operating System driver.This driver failing is linked to thousands of cases in which a Check Point Software Technologies product is installed , I have seen this lots of times with Zone Alarm although your normal bugcheck would be 0x50 not a d1.

With all that said the first place to look is your Broadcom wireless network driver
Quote:
bcmwl664.sys fffff880`042dd000 fffff880`045b8000 0x002db000 0x4a8f3924 22/08/2009 01:17:40
where the latest version on the acer support site is a few months younger than yours dated
Quote:
bcmwl664.sys 25/12/2009 02:40
I also notice you installed ASC from IOBIT on 25th Aug 2011 but the service is stopped and your running MSC , I would strongly recommend fully unninstalling IOBIT ?

you could also try fully unninstalling uTorrent then do a fresh install of the latest version and then testing for a bluescreen ?

annoying as it can be I also suggest turning UAC back on now you have everything installed ?
My System SpecsSystem Spec
02 Sep 2011   #5

Windows 7 Home Premium 64bit
 
 

I run ASC at least once a month to fix registry and clean up junk files, and I disabled the service believing windows will start up a wee bit faster (even though I rarely shut it down) with less processes/services. Also, about the UAC, I install/uninstall stuff frequently so I keep it turned off.

Thanks a lot for the detailed post and advice! I'll update the driver and torrent client and run some tests. If I encounter another blue screen, I'll bump this thread and post the dump files again.

Good night!
My System SpecsSystem Spec
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 DRIVER_IRQL_NOT_LESS_OR_EQUAL BSOD while browsing, listening to music




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