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Windows 7: Random Blue screens on fresh install, caused by "hal.dll"


02 Sep 2011   #1

Windows 7 Ultimate x64
 
 
Random Blue screens on fresh install, caused by "hal.dll"

Hello all, I just signed up on this forum because it seems like a good place to ask for BSOD help!
Basically for about the last two months I have been getting random blue screens roughly every few days. They don't necessarily happen under load, most of the time it's just happened while browsing the web. I reinstalled Windows 7 Ultimate x64 a week ago, but have still have a few BSOD's since then (so it makes me think it's a hardware issue)

I have run Prime95 small FFT and blend for 4 hours with no errors. Memtest86+ also ran for 5 passes with no errors.
I built my PC around 5 months ago all with new hardware:

MSI P67A-GD53
i7 2600k @ 4.5GHz
2x2GB Kingston 1333MHz 7-7-7-21
HD 5550 (this is only temporary)
Corsair 650w
WD Blue 80GB (also temporary)

I followed the BSOD posting instructions, and will include a zip folder with all the info including dumps.
Grateful for any help, thanks!

My System SpecsSystem Spec
.

02 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Boov View Post
Hello all, I just signed up on this forum because it seems like a good place to ask for BSOD help!
Basically for about the last two months I have been getting random blue screens roughly every few days. They don't necessarily happen under load, most of the time it's just happened while browsing the web. I reinstalled Windows 7 Ultimate x64 a week ago, but have still have a few BSOD's since then (so it makes me think it's a hardware issue)

I have run Prime95 small FFT and blend for 4 hours with no errors. Memtest86+ also ran for 5 passes with no errors.
I built my PC around 5 months ago all with new hardware:

MSI P67A-GD53
i7 2600k @ 4.5GHz
2x2GB Kingston 1333MHz 7-7-7-21
HD 5550 (this is only temporary)
Corsair 650w
WD Blue 80GB (also temporary)

I followed the BSOD posting instructions, and will include a zip folder with all the info including dumps.
Grateful for any help, thanks!
Hi and welcome

Two problems

First your intelppm.sys was blamed for this one crash. Also blamed was the second problem. Please read below about hardware (BC124)

In order to resolve the Intellppm.sy and maybe the hardware issue I would run the upgrade readiness tool then update to SP-1




* Download > Install > Run the System Update Readiness Tool

Ensure you install the correct 64 or 32bit option for your system)

Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)

ISC Diary | Windows 7 / 2008 R2 Service Pack 1 Problems

links courtesy jmh




Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
02 Sep 2011   #3

Windows 7 Ultimate x64
 
 

Thanks for the quick reply! I'm about to do what you suggested
My System SpecsSystem Spec
.


06 Sep 2011   #4

Windows 7 Ultimate x64
 
 

Ok, I downloaded that tool and updated to SP-1 but I am still getting BSODs. Although they seem to be slightly different, when I get the blue screens I can see a stationary mouse cursor, and the BSOD itself seems to crash (because it gets stuck on 2% written to disk). I have a dump file of one of the new BSODs attached.
My System SpecsSystem Spec
Reply

 Random Blue screens on fresh install, caused by "hal.dll"




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