Windows 7: Need some direction: BSOD during wake

MvdB · 10 Sep 2011

I'll give some quotes out of your logs... there are at least two things there that still worry me:

First.... wait until fully stable before (re-)installing more stuff:

HTML Code:

Log Name: Application
  Source: MsiInstaller
  Date: 2011-09-09T23:31:11.000
  Event ID: 1035
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: S-1-5-21-1171068900-2778602640-437448150-1000
  User Name: Dana-PC\Dana
  Computer: Dana-PC
  Description: 
Windows Installer reconfigured the product. Product Name: BlackBerry Desktop Software 6.0.1. Product Version: 6.0.1.18. Product Language: 1033. Manufacturer: Research In Motion Ltd.. Reconfiguration success or error status: 0.

Second: You still have that Logitech problem... kill it.

HTML Code:

Log Name: Application
  Source: Microsoft-Windows-ApplicationExperienceInfrastructure
  Date: 2011-09-09T23:37:01.112
  Event ID: 2
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-21-1171068900-2778602640-437448150-1000
  User Name: Dana-PC\Dana
  Computer: Dana-PC
  Description: 
The application (Logitech QuickCam, from vendor Logitech) was hard-blocked and raised the following: Logitech QuickCam is incompatible with this version of Windows. For more information, contact Logitech.

Also, just to be sure, looking at last dump. please be sure to have the latest version of this driver: Rt64win7.sys. Check here: Realtek

danafr · 10 Sep 2011

I uninstalled the Blackberry software before I realized the issue was a Logitech webcam.

As for the Logitech quickcam, I have no such software installed. It does not show in add/remove programs or in device manager. I would I go about getting rid of it?

danafr · 10 Sep 2011

Also, 7.046 for the Realtek driver is the latest.

danafr · 22 Sep 2011

Did I stump you on this? Or was there something more I needed to do?

Windows 7: Need some direction: BSOD during wake

Need some direction: BSOD during wake problems?