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Windows 7: Need some direction: BSOD during wake

10 Sep 2011   #11
MvdB

Windows 7 64b Ultimate
 
 

I'll give some quotes out of your logs... there are at least two things there that still worry me:

First.... wait until fully stable before (re-)installing more stuff:
HTML Code:
Log Name: Application
  Source: MsiInstaller
  Date: 2011-09-09T23:31:11.000
  Event ID: 1035
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: S-1-5-21-1171068900-2778602640-437448150-1000
  User Name: Dana-PC\Dana
  Computer: Dana-PC
  Description: 
Windows Installer reconfigured the product. Product Name: BlackBerry Desktop Software 6.0.1. Product Version: 6.0.1.18. Product Language: 1033. Manufacturer: Research In Motion Ltd.. Reconfiguration success or error status: 0.
Second: You still have that Logitech problem... kill it.
HTML Code:
Log Name: Application
  Source: Microsoft-Windows-ApplicationExperienceInfrastructure
  Date: 2011-09-09T23:37:01.112
  Event ID: 2
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-21-1171068900-2778602640-437448150-1000
  User Name: Dana-PC\Dana
  Computer: Dana-PC
  Description: 
The application (Logitech QuickCam, from vendor Logitech) was hard-blocked and raised the following: Logitech QuickCam is incompatible with this version of Windows. For more information, contact Logitech.

Also, just to be sure, looking at last dump. please be sure to have the latest version of this driver: Rt64win7.sys. Check here: Realtek


My System SpecsSystem Spec
.

10 Sep 2011   #12
danafr

Windows 7 Ultimate x64
 
 

I uninstalled the Blackberry software before I realized the issue was a Logitech webcam.

As for the Logitech quickcam, I have no such software installed. It does not show in add/remove programs or in device manager. I would I go about getting rid of it?
My System SpecsSystem Spec
10 Sep 2011   #13
danafr

Windows 7 Ultimate x64
 
 

Also, 7.046 for the Realtek driver is the latest.
My System SpecsSystem Spec
.


22 Sep 2011   #14
danafr

Windows 7 Ultimate x64
 
 

Did I stump you on this? Or was there something more I needed to do?
My System SpecsSystem Spec
Reply

 Need some direction: BSOD during wake




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