Need some direction: BSOD during wake

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  1. Posts : 1,808
    Windows 7 64b Ultimate
       #11

    I'll give some quotes out of your logs... there are at least two things there that still worry me:

    First.... wait until fully stable before (re-)installing more stuff:
    HTML Code:
    Log Name: Application
      Source: MsiInstaller
      Date: 2011-09-09T23:31:11.000
      Event ID: 1035
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: Classic
      User: S-1-5-21-1171068900-2778602640-437448150-1000
      User Name: Dana-PC\Dana
      Computer: Dana-PC
      Description: 
    Windows Installer reconfigured the product. Product Name: BlackBerry Desktop Software 6.0.1. Product Version: 6.0.1.18. Product Language: 1033. Manufacturer: Research In Motion Ltd.. Reconfiguration success or error status: 0.
    Second: You still have that Logitech problem... kill it.
    HTML Code:
    Log Name: Application
      Source: Microsoft-Windows-ApplicationExperienceInfrastructure
      Date: 2011-09-09T23:37:01.112
      Event ID: 2
      Task: N/A
      Level: Critical
      Opcode: Info
      Keyword: N/A
      User: S-1-5-21-1171068900-2778602640-437448150-1000
      User Name: Dana-PC\Dana
      Computer: Dana-PC
      Description: 
    The application (Logitech QuickCam, from vendor Logitech) was hard-blocked and raised the following: Logitech QuickCam is incompatible with this version of Windows. For more information, contact Logitech.

    Also, just to be sure, looking at last dump. please be sure to have the latest version of this driver: Rt64win7.sys. Check here: Realtek
      My Computer


  2. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #12

    I uninstalled the Blackberry software before I realized the issue was a Logitech webcam.

    As for the Logitech quickcam, I have no such software installed. It does not show in add/remove programs or in device manager. I would I go about getting rid of it?
      My Computer


  3. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #13

    Also, 7.046 for the Realtek driver is the latest.
      My Computer


  4. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #14

    Did I stump you on this? Or was there something more I needed to do?
      My Computer


 
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