Windows 7: Explorer Crashes by File Management

rjsec4ever · 03 Sep 2011

So recently I've been suffering some Windows Explorer crashes.

Whenever I cut/copy/paste files into a new folder on the desktop, it crashes, likewise creating a new folder on the desktop. It's been bugging the hell outta me, as I usually create folders on the desktop for temp reasons (happens to be one of them).

So anyway, thinking I pull out Event Viewer...

Code:

Log Name:      Application
Source:        Application Error
Date:          09.03.2011 04:54:20
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DOWNSTAIRS
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0ab6c260
Faulting process id: 0x78c
Faulting application start time: 0x01cc6a151def6720
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: unknown
Report Id: 4f769780-d60a-11e0-a240-0023548b10a3

So.... I'm getting nowhere with this. It's been happening for some time, however.

JaidynM · 03 Sep 2011

Have you tried running an sfc/scannow command in Command Prompt? If you're not sure how, follow the tutorial below. I can't guarantee it'll work but it definitely worth a shot.
SFC /SCANNOW Command - System File Checker

rjsec4ever · 03 Sep 2011

Did an SFC and I'm getting the error that files couldn't be repaired.

I'm well aware of what to do from here, but there's one issue: Which Files? I just wouldn't know. Uploaded my CBS log in zip format, because it was 2.5MB. Only entries you should be looking at is the ones from 3 September (today).

zigzag3143 · 03 Sep 2011

Quote: Originally Posted by rjsec4ever

Did an SFC and I'm getting the error that files couldn't be repaired.

I'm well aware of what to do from here, but there's one issue: Which Files? I just wouldn't know. Uploaded my CBS log in zip format, because it was 2.5MB. Only entries you should be looking at is the ones from 3 September (today).

There are quite a few that could not be repaired. Please run sfc /scannow two more times and let us know if after the second time there are still files that could not be repaired.

rjsec4ever · 04 Sep 2011

Attachment says all. Thrice.

zigzag3143 · 04 Sep 2011

Quote: Originally Posted by rjsec4ever

Attachment says all. Thrice.

Time for a repair install or failing that a clean install.

JaidynM · 05 Sep 2011

Just adding on to that, help on how to do both can be found below.
Repair Install
Repair Install
Clean Install
Clean Install Windows 7

Windows 7: Explorer Crashes by File Management

Explorer Crashes by File Management problems?