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Windows 7: BSOD - ntfs.sys and atikmdag.sys


03 Sep 2011   #1

Windows 7 Ultimate x64
 
 
BSOD - ntfs.sys and atikmdag.sys

Hi all,

i've just installed windows 7 ultimate.

the computer BSODs with the above two errors in the span of about 10 days. was running iTunes, Football Manager 2011 and Firefox.

RAMs should be fine as memtest ran with no errors.

attached are the 2 dump files.

hope you guys can help!

regards and thanks!

My System SpecsSystem Spec
.

03 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by vironix View Post
Hi all,

i've just installed windows 7 ultimate.

the computer BSODs with the above two errors in the span of about 10 days. was running iTunes, Football Manager 2011 and Firefox.

RAMs should be fine as memtest ran with no errors.

attached are the 2 dump files.

hope you guys can help!

regards and thanks!

Memory corruption probably caused by a driver. please run this test.




1-Driver verifier


Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
03 Sep 2011   #3

Windows 7 64b Ultimate
 
 

It would help if you added the rest of the info requested here: http://www.sevenforums.com/crashes-d...tructions.html

It could confirm (or not) some things that I'm not sure of with only the dump. Do you have a Razor gaming mouse? (Diamondback USB Optical Mouse Driver - krait.sys) is old and known to cause problems...update if this is true....
My System SpecsSystem Spec
.


03 Sep 2011   #4

Windows 7 Ultimate x64
 
 

yes i do have a razer mouse, its the latest Krait driver from Razer's website...
My System SpecsSystem Spec
04 Sep 2011   #5

Windows 7 64b Ultimate
 
 

Quote   Quote: Originally Posted by vironix View Post
yes i do have a razer mouse, its the latest Krait driver from Razer's website...

We'll see if a Verifier induced crash as Zigzag suggested, confirms it or not.
When it crashes, please upload everything again...
My System SpecsSystem Spec
04 Sep 2011   #6

Windows 7 Ultimate x64
 
 

alrite. i'll do it first thing tomorrow.

my first 2 dumps don't give any information?
My System SpecsSystem Spec
04 Sep 2011   #7

Windows 7 64b Ultimate
 
 

Yes, they do... That is what Zigzg reacted on.
My System SpecsSystem Spec
05 Sep 2011   #8

Windows 7 Ultimate x64
 
 

hey guys,

i did the Driver Verfier. Rebooted the PC.

The PC blue screened BEFORE reaching the windows login screen. I rebooted once more same thing happend. I have thus attached in the ZIP file 2 dump files for your help.

The PC is able to boot into SAFE MODE and SAFE MODE with Networking fine.

thanks in advance!

Regards.
My System SpecsSystem Spec
05 Sep 2011   #9

Windows 7 Ultimate x64
 
 

alrite i uninstalled Daemon Tools. re-ran verifier. now i see a Krait.sys blue screen.
My System SpecsSystem Spec
05 Sep 2011   #10

Windows 7 Ultimate x64
 
 

alrite update. uninstalled the krait drivers. removed krait mouse and replaced with a normal microsoft mouse.

PC boots fine. now testing...
My System SpecsSystem Spec
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 BSOD - ntfs.sys and atikmdag.sys




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