New computer -- Constant BSOD's - System_service_exception

seth500 · 30 Sep 2011

DennisS said:

WTF still getting bsods. might just take it back to the store now.. lost everything.. chkdsk found hardware problems too but the screen dissapears too fast to read after it's done

Sometimes a reinstall doesn't fix the issue Dennis if it is a hardware problem does it even get to the desktop? If so you can get the thing to stop rebooting when it blue screens by doing the following procedure.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

If chkdsk found problems check your hard drive by using seatools: SeaTools for DOS | Seagate and checking to see if the harddrive needs replacing..or you can open a command prompt and type in chkdsk /r which will repair bad sectors on the drive if they are there. Try that first and then run the seatools to check out the hardware it self..

DennisS · 30 Sep 2011

seth500 said:

DennisS said:

WTF still getting bsods. might just take it back to the store now.. lost everything.. chkdsk found hardware problems too but the screen dissapears too fast to read after it's done

Sometimes a reinstall doesn't fix the issue Dennis if it is a hardware problem does it even get to the desktop? If so you can get the thing to stop rebooting when it blue screens by doing the following procedure.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

If chkdsk found problems check your hard drive by using seatools: SeaTools for DOS | Seagate and checking to see if the harddrive needs replacing..or you can open a command prompt and type in chkdsk /r which will repair bad sectors on the drive if they are there. Try that first and then run the seatools to check out the hardware it self..

Ok np. I tried to run chkdsk /r but it said i didn't have sufficient privileges so access was denied.

DennisS · 30 Sep 2011

Okay, ran chkdsk, and I know you'll dislike it but I stopped about halfway through. (forced the pc to reboot) took WAY too long
Reinstalled network driver, cause sometimes my internet would randomly drop. the one that was causing alot of bsods seems to be gone. (graphic card one) but ive got others nonetheless

Want the minidumps?