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Windows 7: Unnamed BSOD again


05 Sep 2011   #1

Windows 7 Home Premium 64-Bit
 
 
Unnamed BSOD again

Please tell me what caused this. Dump file attached.

Attachment 173899

My System SpecsSystem Spec
.

05 Sep 2011   #2

Windows 7 Home Premium 64-Bit
 
 

Got some more, yay.
My System SpecsSystem Spec
05 Sep 2011   #3

Windows 7 Ultimate x86
 
 

Hi inaniloquent,
The issue of the BSOD you are seeing is because of the BAD kaspersky driver or a corrupted kaspersky driver .. KLIF.sys


You can report this issue to the Kaspersky labs and they may look into this issue..

I have attached the technical information of the crash for their debug perpose..

Thanks
Ganesh

----------------------------------------------------------------------------------------------
MODULE_NAME: klif

FAULTING_MODULE: fffff80003002000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4ca58db8

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
klif+22dfc
fffff880`0154adfc 443b7038 cmp r14d,dword ptr [rax+38h]

CONTEXT: fffff880099eee00 -- (.cxr 0xfffff880099eee00)
rax=2a140d0120454406 rbx=0000000001000000 rcx=fffffa8003c97c01
rdx=0000000001dcb08a rsi=01032418120c968b rdi=fffffa800595aa00
rip=fffff8800154adfc rsp=fffff880099ef7e0 rbp=fffffa8005a62d51
r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
r11=0000000000000002 r12=fffffa8003c97b70 r13=0000000000000006
r14=000000000000006f r15=fffff880015a41f0
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
klif+0x22dfc:
fffff880`0154adfc 443b7038 cmp r14d,dword ptr [rax+38h] ds:002b:2a140d01`2045443e=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8800154adfc

STACK_TEXT:
fffff880`099ef7e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : klif+0x22dfc


FOLLOWUP_IP:
klif+22dfc
fffff880`0154adfc 443b7038 cmp r14d,dword ptr [rax+38h]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: klif+22dfc

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: klif.sys

STACK_COMMAND: .cxr 0xfffff880099eee00 ; kb

BUCKET_ID: WRONG_SYMBOLS
My System SpecsSystem Spec
.


06 Sep 2011   #4

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by sriganesh View Post
Hi inaniloquent,
The issue of the BSOD you are seeing is because of the BAD kaspersky driver or a corrupted kaspersky driver .. KLIF.sys


You can report this issue to the Kaspersky labs and they may look into this issue..

I have attached the technical information of the crash for their debug perpose..

Thanks
Ganesh

----------------------------------------------------------------------------------------------
MODULE_NAME: klif

FAULTING_MODULE: fffff80003002000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4ca58db8

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
klif+22dfc
fffff880`0154adfc 443b7038 cmp r14d,dword ptr [rax+38h]

CONTEXT: fffff880099eee00 -- (.cxr 0xfffff880099eee00)
rax=2a140d0120454406 rbx=0000000001000000 rcx=fffffa8003c97c01
rdx=0000000001dcb08a rsi=01032418120c968b rdi=fffffa800595aa00
rip=fffff8800154adfc rsp=fffff880099ef7e0 rbp=fffffa8005a62d51
r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
r11=0000000000000002 r12=fffffa8003c97b70 r13=0000000000000006
r14=000000000000006f r15=fffff880015a41f0
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
klif+0x22dfc:
fffff880`0154adfc 443b7038 cmp r14d,dword ptr [rax+38h] ds:002b:2a140d01`2045443e=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8800154adfc

STACK_TEXT:
fffff880`099ef7e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : klif+0x22dfc


FOLLOWUP_IP:
klif+22dfc
fffff880`0154adfc 443b7038 cmp r14d,dword ptr [rax+38h]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: klif+22dfc

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: klif.sys

STACK_COMMAND: .cxr 0xfffff880099eee00 ; kb

BUCKET_ID: WRONG_SYMBOLS
is there any way this can be fixed without removing Kaspersky?
My System SpecsSystem Spec
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 Unnamed BSOD again




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