|06 Sep 2011||#1|
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HELP!! win explorer crashes
well, first of all, hello!
i am sorry to bother you with yet another issue of this type but as hard as i might try i don t seem to come to an end with this annoyingly continuous problem. Every time I access the Local Disk D of my computer, Windows Explorer crashes. It seems to be a problem with the MSVCR80.dll .
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16768
Application Timestamp: 4d6878c3
Fault Module Name: DivXMFSource.dll
Fault Module Version: 126.96.36.199
Fault Module Timestamp: 4b7f002f
Exception Code: c0000005
Exception Offset: 0004c941
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
This is the information I get from the error details, but I am not aware of the meaning or the solutions i should apply.However, I did create another user account: a standard one and administrator . In both cases I managed to access the local disk D successfully though i don't have access to the files. Also, I've once reached to double click one of the folders in D and that time I received another application error : The instruction at 0x778851ad referenced memory at 0x106c711. The memory could not be read.
All the other discs ar functioning properly and don t seem to have any problem at all. I also have all the pictures and important information on LOCAL DISK D so i really need to save them.
Thank you for your time and help.
|My System Specs|
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